Tonya Ness
Tonya Ness at Handy Toyota

Tonya Ness

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.9
14 Reviews

Over 35 year's experience in the service industry. Started this business writing service for a diesel repair facility and then moved to automotive a few years later. I enjoy cars so much that I built and raced my own car. Cars are one of my passions.

Dealership Experience

1 yr, 10 mos

Languages Spoken

English English

4.9

14 Reviews

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14 Reviews of Tonya Ness

September 17, 2026

Dealership Rating
Employee Rating

Convenient, professional, fast. Q 2 3 4 5 6 7 8 9 0 9 8 More

by tlfour
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

Handy Toyota responded

Thanks for the review! We appreciate you leaving one!

August 14, 2026

Dealership Rating
Employee Rating

Excellent, exceptional, sums it up. It reminded me of when Lexus launched in the US and the customer was the most important thing. More

by tim24irish
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Purchase Time
Finance Experience
Recommend Dealer
Yes

July 20, 2026

Dealership Rating
Employee Rating

I brought my truck into Handy to have the 3 inch lift kit installed. Even though I purchased the vehicle at another Toyita dealership I was treated like Family at Handy. The parts and service department are More

by Jberkman21905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

July 02, 2026

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Employee Rating

Hannah was Awesome,She + Rick Brown, went above to make my service call, perfect Thks to all + mechanic. More

by larryfuller429
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Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

December 11, 2025

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They are always Excellent and professional and super friendly Thanks Handy Toyota!. Definitely will be back. More

by dgebhardt75
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave one!

October 24, 2025

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Excellent service- I appreciated how friendly, communicative and helpful everyone is at Handy Toyota- highly recommend! More

by cabotconnects
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

July 31, 2025

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Check in and pickup were quick and efficient. Loved the updates and the videos from the mechanics as well. Great overall communication through the process. More

by lindseypmelo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

July 14, 2025

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Easy to get the appointment I want when I want. Very helpful personal. They take care of my needs abd listen to what I say, More

by mjt05766
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

July 10, 2025

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I don't know if Tonya Ness was the person from the service dept I dealt with but whomever it was she was great! I was impressed my wait time was a little over half an hour; usually it's a couple of h More

by kathy524sylvester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Handy Toyota responded

Thanks for the review! We appreciate you taking the time to leave us one!

Jul 10, 2025

kathy524sylvester responded

You're welcome; keep up the good work!

June 26, 2025

Dealership Rating
Employee Rating

Handys is incredible and extremely reliable. I'm grateful for their professional service and consistency. More

by Ek131986
Recommend Dealer
Yes
Jun 26, 2025

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

1

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