Samantha Laurencelle

Excellent, exceptional, sums it up. It reminded me of when Lexus launched in the US and the customer was the most important thing. It reminded me of when Lexus launched in the US and the customer was the most important thing. More

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Very accommodating and easy to deal with, no high pressure pushy sales pitches, Toyotas sell themselves. Six years ago I had a very unpleasant experience with a very pushy salesperson at a Chittenden pressure pushy sales pitches, Toyotas sell themselves. Six years ago I had a very unpleasant experience with a very pushy salesperson at a Chittenden County dealership, did not purchase there nor will I ever go back there. I purchased from Handy six years ago, leased this time and will continue to do my business with Handy Toyota! More

by jcmmazzola Verified Customer Verified Customer

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They were great ! It was fast and easy in and out in know time . I love my car thanks so much It was fast and easy in and out in know time . I love my car thanks so much More

by tessairish48 Verified Customer Verified Customer

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They Sold Us a Tacoma, And, Earned Our Trust Buying a new vehicle can feel like walking into a room where everyone knows the rules except you. Handy Toyota was an unknown among the dealerships we had con new vehicle can feel like walking into a room where everyone knows the rules except you. Handy Toyota was an unknown among the dealerships we had considered—some nearby, others far enough away to make us question whether the drive would be worthwhile. We arrived carrying the usual mixture of anticipation and caution, hoping for the right truck but watching for pressure, hidden turns, or the moment when the experience might become more about the sale than the customer. Jamie, the sales manager, listened when I asked him to recommend a good salesperson and introduced us to Jessie Turner. Jessie was knowledgeable and personable, although initially a little hard to read—which left me wondering how the experience would unfold. Then he bought me a Coke, listened closely to how I described the vehicle I wanted, and led us to a 2026 Toyota Tacoma SR5 4x4 that met the expectations I had brought through the door. He did not try to steer us toward something we had not asked for. He simply paid attention. The next surprise came when we sat down with Samantha in finance. She was phenomenal. Every figure was handled meticulously, every detail explained thoroughly, and every question given room to breathe. There was no tightening pressure across the desk, no games with the numbers, and no sense that we were being hurried toward a signature. What is often the most intimidating part of purchasing a vehicle became one of the most reassuring. Before we left, we were given the names of the people who oversee servicing our Tacoma. The essential features were carefully demonstrated, and we were offered additional help without being overwhelmed by information we were not ready to absorb. Even as the hour grew late, Jessie, Jamie, and Samantha stayed to make certain the deal was completed properly and that we drove away satisfied—not merely processed. Yes, Handy Toyota made a sale that evening. But something more important happened. Fear gave way to relief, doubt was answered by consistency, and an unfamiliar dealership became the beginning of what we hope will be a lasting relationship. They did not simply hand us the keys to a new Tacoma. They cleared a path for trust. A path everyone desires to walk. More

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Samantha and Josh were excellent. Straight to the point, no nonsense. An overall very pleasurable experience. Straight to the point, no nonsense. An overall very pleasurable experience. More

by Shawn Verified Customer Verified Customer

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Salesman Jessie was very nice and helpful with my new purchase he was able to meet my needs for a payment plan , there was one item that he overlooked on the carfax but manager Eric offered me a rental f purchase he was able to meet my needs for a payment plan , there was one item that he overlooked on the carfax but manager Eric offered me a rental for the weekend so the vehicle could get fix to meet the certified on the carfax . I appreciate both gentlemen helping me out More

by bearorlinda Verified Customer Verified Customer

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The team at Handy's always accommodates. ..Buy Local! PEACE LOVE TOYOTA Service and Sales ROCK!!! ..Buy Local! PEACE LOVE TOYOTA Service and Sales ROCK!!! More

by bgboudreau Verified Customer Verified Customer

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Everyone we encountered were very welcoming cheerful very knowledgeable and worked very hard to hit my target trade in on my vehicle I definitely would will come back for another purchase in the future knowledgeable and worked very hard to hit my target trade in on my vehicle I definitely would will come back for another purchase in the future More

by m44jmt Verified Customer Verified Customer

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The Toyota dealership in StAlbans is a good place to buy a new car. The people are very helpful and friendly. a new car. The people are very helpful and friendly. More

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Dealer had the used truck we wanted and made the process go smoothly. No complaints! go smoothly. No complaints! More

by braggend Verified Customer Verified Customer

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