Jesse Turner

I was very disappointed how long it took to do an oil change and tire rotation. If we realized it was going to take over an hour we would have walked the sales lot for our next new car. We will be replac change and tire rotation. If we realized it was going to take over an hour we would have walked the sales lot for our next new car. We will be replacing our 2020 Kia with a new Toyota. Secondly, we were never told our truck was ready. I had to go check with service. Thirdly, the truck was moved to the parking lot, Very close to other vehicles. At other dealerships, we would pick up the vehicle in the drop-off/ pick-up bay. To say the least, I wasn't impressed. More

by dbabcock3 Verified Customer Verified Customer

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They were great ! It was fast and easy in and out in know time . I love my car thanks so much It was fast and easy in and out in know time . I love my car thanks so much More

by tessairish48 Verified Customer Verified Customer

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They Sold Us a Tacoma, And, Earned Our Trust Buying a new vehicle can feel like walking into a room where everyone knows the rules except you. Handy Toyota was an unknown among the dealerships we had con new vehicle can feel like walking into a room where everyone knows the rules except you. Handy Toyota was an unknown among the dealerships we had considered—some nearby, others far enough away to make us question whether the drive would be worthwhile. We arrived carrying the usual mixture of anticipation and caution, hoping for the right truck but watching for pressure, hidden turns, or the moment when the experience might become more about the sale than the customer. Jamie, the sales manager, listened when I asked him to recommend a good salesperson and introduced us to Jessie Turner. Jessie was knowledgeable and personable, although initially a little hard to read—which left me wondering how the experience would unfold. Then he bought me a Coke, listened closely to how I described the vehicle I wanted, and led us to a 2026 Toyota Tacoma SR5 4x4 that met the expectations I had brought through the door. He did not try to steer us toward something we had not asked for. He simply paid attention. The next surprise came when we sat down with Samantha in finance. She was phenomenal. Every figure was handled meticulously, every detail explained thoroughly, and every question given room to breathe. There was no tightening pressure across the desk, no games with the numbers, and no sense that we were being hurried toward a signature. What is often the most intimidating part of purchasing a vehicle became one of the most reassuring. Before we left, we were given the names of the people who oversee servicing our Tacoma. The essential features were carefully demonstrated, and we were offered additional help without being overwhelmed by information we were not ready to absorb. Even as the hour grew late, Jessie, Jamie, and Samantha stayed to make certain the deal was completed properly and that we drove away satisfied—not merely processed. Yes, Handy Toyota made a sale that evening. But something more important happened. Fear gave way to relief, doubt was answered by consistency, and an unfamiliar dealership became the beginning of what we hope will be a lasting relationship. They did not simply hand us the keys to a new Tacoma. They cleared a path for trust. A path everyone desires to walk. More

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Salesman Jessie was very nice and helpful with my new purchase he was able to meet my needs for a payment plan , there was one item that he overlooked on the carfax but manager Eric offered me a rental f purchase he was able to meet my needs for a payment plan , there was one item that he overlooked on the carfax but manager Eric offered me a rental for the weekend so the vehicle could get fix to meet the certified on the carfax . I appreciate both gentlemen helping me out More

by bearorlinda Verified Customer Verified Customer

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Requiring a 15 word essay is over the top for customer satisfaction. It’s a customer turn off and is an embarrassment for Handy Toyot. I enjoyed customer service until this came across my lap top. satisfaction. It’s a customer turn off and is an embarrassment for Handy Toyot. I enjoyed customer service until this came across my lap top. More

by rpmoore50 Verified Customer Verified Customer

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Dealing with everyone at Handy Toyota from all departments was a good buying experience. Thanks again, David Steinberg departments was a good buying experience. Thanks again, David Steinberg More

by dk.steinberg Verified Customer Verified Customer

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Jesse was very helpful and communicative about buying our new car, and Dennis made the all the paperwork clear and efficient. new car, and Dennis made the all the paperwork clear and efficient. More

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I had a very good experience. Jessie and Dennis were excellent. The entire dealership had a great how can I help you attitude. Thank you. Jessie and Dennis were excellent. The entire dealership had a great how can I help you attitude. Thank you. More

by kspillane0 Verified Customer Verified Customer

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Everyone was very nice. Went out of their way to get me a good interest rate. Also they were willing to show me 100 percent of the car or speed up the process as fast as pos Went out of their way to get me a good interest rate. Also they were willing to show me 100 percent of the car or speed up the process as fast as possible depending on my needs. Thank you. More

by stamouremail Verified Customer Verified Customer

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We enjoyed purchasing our 2026 Crown from Handy Toyota in St. Albans, VT. Jesse T. Was exceptionally helpful and patient as he listened to what we were looking for and letting us test drive 3 cars. He showed St. Albans, VT. Jesse T. Was exceptionally helpful and patient as he listened to what we were looking for and letting us test drive 3 cars. He showed us 5 different options and gave us time to think through which car was the best choice for us. He is a wonderful salesman and we appreciated his no pressure sales approach. Jesse and Dennis both worked together to help us make the purchase work with our budget and get the best deal. We are very happy with our new Crown and recommend Handy Toyota to friends and family. More

by christyhathaway09 Verified Customer Verified Customer

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