Jaime Tatro

I dropped my truck off for some recalls to be done. I was setup with a rental. The guy in charge of the rentals brought me out to my rental car. Which was a dirty black Camry. The inside was dirty I was setup with a rental. The guy in charge of the rentals brought me out to my rental car. Which was a dirty black Camry. The inside was dirty and he said it had a “construction” smell..which was horrible. I was shocked Handys would offer a rental in that bad of shape. I asked if there was a different rental and he said ya..I guess..like I was annoying him by asking. I did get into a new rental which was nice. His name was Cerrol I think. If I’m dropping off a $65,000 tundra I at least want to get a clean..newer rental. Probably should retire that black Camry. Makes me not want to deal with him. Not a pleasant person to deal with. Other than that my experience was good. More

by jason.mashia08 Verified Customer Verified Customer

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Convenient, professional, fast. Q 2 3 4 5 6 7 8 9 0 9 8 Q 2 3 4 5 6 7 8 9 0 9 8 More

by tlfour Verified Customer Verified Customer

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My inspection and oil change was Very good they didn’t take long time thank you so much take long time thank you so much More

by didierbilombele Verified Customer Verified Customer

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Professional, kind, honest, and friendly service. Very helpful with the use of a loaner car to make another appointment. Very helpful with the use of a loaner car to make another appointment. More

by keith.gibson Verified Customer Verified Customer

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Jamie was very friendly, professional and efficient. It was a pleasure to be working with her. It was a pleasure to be working with her. More

by pattycar3 Verified Customer Verified Customer

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Easy in easy out. Comfortable waiting room yes coffee too. Easy access from the interstate Comfortable waiting room yes coffee too. Easy access from the interstate More

by Luna4819 Verified Customer Verified Customer

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Brought my car in for a recall and an oil change (forgot that my new Prius only came with 2yrs/25K included maintenance. My car has 35K miles). Had to deal with the expensive oil change. Then it was $80 to that my new Prius only came with 2yrs/25K included maintenance. My car has 35K miles). Had to deal with the expensive oil change. Then it was $80 to plug a tire. Then they tell me my 2024 Prius Prime needs front brakes (pads and rotors) at 35K miles. This is my 3rd Prius (drove the first 2 over 400K miles combined), and I've never needed brakes so soon. They tell me this is the new normal now. Every time I bring my vehicle in, I brace for all the things they will tell me should be done. I bring my Chevy Silverado to the (Chevy dealer) for all service. The truck is over 150K (only replaced brakes 1.5 times so far). I never feel I'm being taken advantage of there. I trust them completely. Every time I bring my Toyota in for service it's a money grab. My brakes may need to be replaced (I'm not calling them liars), but I will bring my vehicle to someone I trust. More

by Todd Verified Customer Verified Customer

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My service person was amazing. Jaime kept me informed through my entire process there and let me know when tech had diagnosed my truck and what parts and labor was after my truck w Jaime kept me informed through my entire process there and let me know when tech had diagnosed my truck and what parts and labor was after my truck was there only few hours of my truck being there. Jaime kept me in inform every step of the way. More

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