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Tom Lowther
Tom Lowther at Heiser Toyota
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Tom Lowther

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
431 Reviews
4.7

431 Reviews

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431 Reviews of Tom Lowther

April 03, 2025

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Employee Rating

Heiser Toyota took care of me in a timely and quality manner. I will be returning for business. More

by mtrieschmann
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 02, 2025

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I was able to get my service request accommodated even though I had no scheduled appointment. More

by brianprospere39
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Heiser Toyota responded

Dear Brian, We are happy the Heiser Toyota team was able to get your service request accommodated! Thank you for your business. For your convenience, you can always schedule in The Toyota App, online at heisertoyota.com or by calling 414-247-2063. We look forward to your next visit.

March 26, 2025

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Heiser Toyota is very quick and efficient in their services to the customer. Well done every time. More

by anthony.bink
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Service Time
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Recommend Dealer
Yes
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Mar 26, 2025

Heiser Toyota responded

Dear Anthony, Thank you so much for your 5-star rating! We look forward to working with you in the future!

March 26, 2025

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There was a clean waiting area with coffee. Also, the employees were helpful and friendly. More

by lisaschultz1215
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Heiser Toyota responded

Dear Lisa, We are so glad to hear you had a positive experience at Heiser Toyota. Thank you for choosing Heiser Toyota for service! Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 25, 2025

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Employee Rating

i came in for a oil change and they scraped my sticker of my windshield and i had new tint .. why use a razor on tint ? the sticker peals right off .. so now i have a whole in my new tint and they tried to c More

by bfservice247
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
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Mar 25, 2025

Heiser Toyota responded

Dear Valued Customer, Thank you for bringing your concerns to our attention. We're very sorry to hear about this situation happening at Heiser Toyota. We'd like the opportunity to hear about your experience further and hopefully, clear up any issues and regain your trust. Unfortunately, we are unable to find your contact info through your username. If possible, could you please call or email our Service Manager Joe Kuckuk and let him know the best way to contact you, someone will reach out. Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 24, 2025

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Tom is very knowledgeable and super nice. That makes getting service completed that much easier. The prices are reasonable and the actual service is to notch. More

by DKICKBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Heiser Toyota responded

Dear Valued Customer, We are so happy that Tom was able to provide a positive experience for you at Heiser Toyota's Service Department. We appreciate your positive feedback and business. Let us know if there's anything else Heiser Toyota can assist you with! Thank you, Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 24, 2025

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Employee Rating

The technician was very professional and was able yo diagnose and repair my car expeditiously. More

by JEWELRYBYDANIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Joshua Porter, Lori Gong, Nathaniel Jenkins, Michael Wemmer, Kevin Cameron

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Mar 25, 2025

Heiser Toyota responded

Dear Danielle, We are so glad the technician was able to diagnose the issue and repair your car! Thank you for choosing Heiser Toyota. Please do not hesitate to let us know if there's anything else the Heiser Toyota team can assist you with. Thank you, Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 21, 2025

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Employee Rating

The detail in your cars is exceptional and would come back over and over again just for the detail work,who ever is doing it deserves a raise thank you. More

by quincylucas35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong, Nathaniel Jenkins, Michael Wemmer, Kevin Cameron , Quincy Lucas

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Mar 21, 2025

Heiser Toyota responded

Dear Valued Customer, At Heiser, we strive to achieve excellence for every customer. Thank you for your business!

March 21, 2025

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Employee Rating

They do a great job keeping my cars running properly and smoothly. I Highly recommend them. More

by lauramgerum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Vincent Lor, Chad Covert, Jakub Kania, Peter Miszewski, Joshua Porter, Lori Gong, Nathaniel Jenkins, Kevin Cameron

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Mar 24, 2025

Heiser Toyota responded

Dear Laura, We appreciate your positive feedback. Thank you for your business at Heiser Toyota's service department!

March 20, 2025

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Employee Rating

I like working with Tom Lowther. He is thoughtful and respectful of my time and service needs. More

by ND5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2025

Heiser Toyota responded

Dear Valued Customer, We are so glad you enjoy working with Tom Lowther. At Heiser, we value our customers and we always strive to provide a memorable experience. Thank you for your business. We look forward to working with you again in the future for any of your service or car buying needs. Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

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