Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 49

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
494 Reviews
4.7

494 Reviews

Write a Review

494 Reviews of Tom Lowther

August 21, 2023

Dealership Rating
Employee Rating

Great service. Fair prices. Awesome people to work with! Always trustworthy, and reliable for all of my cars needs. More

by Mike Peck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Shahat Mohamed, Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Aisha Fernando, Matt Foti, Joshua Porter

Report | Print
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 20, 2023

Dealership Rating
Employee Rating

I appreciate Toyota Tom for all his time helping me understand my tire issue. The wait was not good but any updates or communication would have been better. More

by MANISHMODY_IT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We apologize for the inconvenience you experienced during your appointment. It is always our goal to exceed the customers’ expectations. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

August 19, 2023

Dealership Rating
Employee Rating

very fast and good quality service. This is the only place I take my Toyota More

by MIKE@MRPSTIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter

Report | Print
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 19, 2023

Dealership Rating
Employee Rating

Service appeared to be faster compared to my last 2 visits and service reps also better More

by JBDUCHROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 18, 2023

Dealership Rating
Employee Rating

My service representative, Tom, was very kind and helpful. He got me in quickly and he gave me a list of what work I need to consider in the future. I was back on the road in no time. More

by ELIZABETHAKUHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 18, 2023

Dealership Rating
Employee Rating

Great tinkly service! Friendly and helpful personal. Comfortable waiting room area. Liked the free car wash More

by MIDNIGHT_DUTCHESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 17, 2023

Dealership Rating
Employee Rating

They did an excellent job, in a short amount of time. Thanks for your service. More

by LCROFT852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel, my driver.

Report | Print
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 17, 2023

Dealership Rating
Employee Rating

The service staff was polite, courteous and very professional. Work was completed as I asked. More

by jill16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 16, 2023

Dealership Rating
Employee Rating

I bought my car here 4yrs ago. I shopped around and Heiser was a $2000 better deal. I'm loyal, so I've been using Heiser for all my services and have been very satisfied. More

by MikeyZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter

Report | Print
Aug 16, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 15, 2023

Dealership Rating
Employee Rating

Everyone has an attitude. They are slow, and do not value customers time or inconvenience they cause to customers. Purposely do not show itemized invoice until you already hav More

by HONDAJUNKIE96R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk , Kevin Driebel, Service manager

Report | Print
Aug 16, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2100 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

1
...
48
49
50

Dealership Inventory (116 Vehicles)

new 2026 Toyota Tacoma car, priced at $54,041
2026 Toyota Tacoma
new
Mudbath exterior
Automatic
Four-wheel Drive
$54,041
View Details
used 2018 Ford F-150 car, priced at $16,989
2018 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
$16,989
View Details
new 2026 Toyota Grand Highlander Hybrid car, priced at $65,376
2026 Toyota Grand Highlander Hybrid
new
Pearl exterior
Automatic
All-wheel Drive
$65,376
View Details
used 2017 Toyota Tacoma car, priced at $20,995
2017 Toyota Tacoma
used
Super White exterior
Automatic
Rear-wheel Drive
$20,995
View Details
used 2021 Kia Telluride car, priced at $19,800
2021 Kia Telluride
used
Gravity Grey exterior
Automatic
All-wheel Drive
$19,800
View Details
used 2024 Ford F-150 car, priced at $40,995
2024 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$40,995
View Details
View All Inventory