Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 2

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
494 Reviews
4.7

494 Reviews

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494 Reviews of Tom Lowther

December 29, 2025

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Employee Rating

Facing the shortage of time before Christmas. I wasn't sure my repairs would be done in time. Tom met the challenge provided me with excellant service in a timely manner. More

by scott.malley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 29, 2025

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 12, 2025

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Employee Rating

Great service. Amazing people. Great work. I will continue to use Heiser Toyota foe my automotive needs. More

by tonyampeterson
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 25, 2025

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Roger in sales and Tommy in service have been very good to me over the years More

by AARONLUCENTE
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Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas

Nov 25, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 23, 2025

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Employee Rating

Part was ordered on prior visit and was told they were going to call to schedule service when the part arrived. Weeks went by and no call, I had to call myself to find out if part had arrived. Part was al More

by Eladio G
Service Price Transparency
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Recommend Dealer
Yes

November 19, 2025

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I was able to get my car in for a tire check without an appointment, and as it turned out free of charge. Heiser service is always quality and accomodating. More

by ELLYNKAY
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Recommend Dealer
Yes

November 14, 2025

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Great job and the video was a nice touch of the service. Will be coming back More

by NIGEL0234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 30, 2025

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Employee Rating

Unfortunately, online scheduling was not working and I really didn't have an appointment on the books when I showed up. Service team, Tom was able to fit me in anyway. More

by BBAHR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 13, 2025

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Was a great experience working with Tom and his colleagues. Comfortable setting and efficient service. More

by DOUG@UNIVERSAL-WELDING.COM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 09, 2025

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Very good attention and efficient service They took less than the estimated time and I liked that More

by marianamarisol1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 09, 2025

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Employee Rating

Tom and Terence were very helpful and diagnosing the issues and communicating the cost with my car. More

by TIM_JOHN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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