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Tom Alcorn
Tom Alcorn | Page 11
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
433 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
38 yrs, 10 mos
Industry Experience
38 yrs, 10 mos
Specialties & Trainings
Master Service Manager and Master Technician
433 Reviews
Write a Review
433 Reviews of Tom Alcorn
October 02, 2023
The people were Very helpful very thorough, and the work they did speaks for itself. they did speaks for itself. More
by BlackRam14
Verified CustomerOther Employees Tagged: Artie Gissinger, Carl Bujorian, Sean Bradford, Chris Fritz, Curt Conrad, Derek Tenney, Kristin Bruner, Kody Blake , Craig Hutchinson
September 18, 2023
He was very helpful. And kind he knows his job. I would recommend him to everyone And kind he knows his job. I would recommend him to everyone More
by lewistristan906
Other Employees Tagged: Mike Brandvold, Carl Bujorian, Sean Bradford, Brandon Bart, Ryan D'Achille, Dylan Becker , Michael Albritton, Terry Baughman, Justin Russell
September 18, 2023
Klaben Ford Lincoln truly understands customer service from the owner Rich Klaben to Chris M. in Sales to Mona in Service. Starting with Mona - she treated my daughter and me with respect and kindness, ke from the owner Rich Klaben to Chris M. in Sales to Mona in Service. Starting with Mona - she treated my daughter and me with respect and kindness, keeping us updated on what was happening with our Focus. Then working with Chris was the best - he is patient, understanding and hard working. He is a great person. And Mr. Klaben sincerely cares about doing what is right and best for his customers. His philosophy about working with his customers carries over in all they do. Thank you!! More
by Elizabeth
Other Employees Tagged: Chris Moldas, Mona Crooks, Richard Klaben, Sean Bradford, Angela Mazzagatti
September 12, 2023
Fantastic! Mike Brandvold always gets me an appointment when I need one and the job is always done right. Mike Brandvold always gets me an appointment when I need one and the job is always done right. More
by TSweitzer
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Richard Klaben , Tyler Schultz
September 09, 2023
Very pleased with the service I have received through the years. Could not have been treated better. years. Could not have been treated better. More
by equusklear
Other Employees Tagged: Joe French , Tyler Schultz
September 01, 2023
Excellent customer service! ! Always do everything they can to make and keep the customer satisfied. I have never had a problem with anyone regarding my vehicle. They are very ho ! Always do everything they can to make and keep the customer satisfied. I have never had a problem with anyone regarding my vehicle. They are very honest and trustworthy!! More
by Sherri S.
Other Employees Tagged: Mona Crooks, Richard Klaben, Sean Bradford, Angela Mazzagatti , Scott Burghardt, Mike Cooney, Craig Hutchinson, Tyler Schultz
August 28, 2023
A blessing ! ! When my engine light first came on, I asap called Klaben, spoke with Tom A and he was on top of it! Excellent service, made sure tow truck was pi ! When my engine light first came on, I asap called Klaben, spoke with Tom A and he was on top of it! Excellent service, made sure tow truck was picking up my car, Tom had someone from Klaben come and pick up me, so I could get a rental, all in that early evening. I told Tom , I trust him and Mike B with my car care. And thanks to Mona for everyday or so, giving me an update with my car. Feels like family! Thanks to everyone, but my special thanks to Tom A, Mike B, and Mona! I will see you soon!!! I know I'm well taken care of, Thank you! More
by redfielj
Other Employees Tagged: Mike Brandvold, Mona Crooks
August 27, 2023
Klaben Ford Lincoln goes above and beyond what any other service department would do. I have used this service department for my multiple vehicles over many years. Tom Alcorn and Sean Bradford no matter wha service department would do. I have used this service department for my multiple vehicles over many years. Tom Alcorn and Sean Bradford no matter what is happening with my cars have always taken excellent care of them. They are like a part of my family. More
by Jhaas859
Other Employees Tagged: Mona Crooks, Joe French, Sean Bradford , David Klaben
August 14, 2023
I’ve been doing business with Klaben for many years without issue. They are always responsive to my needs. without issue. They are always responsive to my needs. More
by luckyshot41
Other Employees Tagged: Mona Crooks, Joe French, Artie Gissinger, Richard Klaben, Wayne Smith
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