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Tim Cesar
Tim Cesar at Gordie Boucher Ford of Menomonee Falls

Tim Cesar

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Tim Cesar

October 09, 2025

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Employee Rating

The service tech said the oil change and tire rotation would take 1 hour. In reality it took 1 1/2 hours. They did not inform me as to the delay. It would have been nice to know of the delay ahead of time More

by genthebill
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Recommend Dealer
Yes
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Oct 09, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback, and we apologize for the longer than expected wait time. We appreciate your business and hope you will give us another opportunity to serve you. Melvin Ehnert melvin.ehnert@boucher.com

September 18, 2025

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I purchased my car here 5 years ago and have had all my service work done by your dealership. Having the pick-up and drop-off service makes it so convenient for someone working from home. The service has More

by SSB0110
Recommend Dealer
Yes
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Sep 18, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

September 10, 2025

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My car came back cleaner then I ever had it Everyone was very very polite. More

by Nikk
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Recommend Dealer
Yes
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Sep 10, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

August 28, 2025

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Very nice people who figure out what you need and how they can help you. More

by Cfdiehnelt
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Yes
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Aug 28, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

August 26, 2025

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Customers outstanding my son want to buying my grandson a small car I do recommend to come there I going to helping him getting for my own grandson My son and wife there live out in BrownDear More

by Denise.banks1
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Baackes

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Aug 26, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Hienz Service Manager 262-225-9010

July 29, 2025

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Love the new dealership, state of the art and awesome alignment test when you drive in! Great service and communication by my service advisor. More

by Melinda
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Recommend Dealer
Yes
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Jul 29, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

July 26, 2025

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I was very pleased with the service and plan on continuing to go to this dealership More

by MHELMLE0
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Jul 30, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

July 24, 2025

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Very thorough and detailed in checking out our vehicle and servicing our vehicle. Very pleased with the service and price! More

by DJAJTNER2
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Workmanship
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Recommend Dealer
Yes
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Jul 24, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

July 19, 2025

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Good first experience at the dealer. Everything went smoothly. Will be back in the future More

by M.X.080
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

July 09, 2025

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I find the service department to be kind, helpful, accommodating and efficient. Everyone I came in contact with said a pleasant “Hello “. I was given an approximate time the work would be completed an More

by AZUREE370
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errick Clay

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Jul 09, 2025

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

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