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Tim Cesar

Overview Reviews (26) Inventory (307)

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Tim Cesar

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8

26 Reviews

Overview Reviews (26) Inventory (307)

4.8

26 Reviews

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26 Reviews of Tim Cesar

January 14, 2026

Dealership Rating

Employee Rating

Service was great. Everything completed ahead of time It was really really really really good Everything completed ahead of time It was really really really really good More

by Clamwahl

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tim Cesar

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Jan 14, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Melvin Ehnert melvin.ehnert@boucher.com

January 14, 2026

Dealership Rating

Employee Rating

New building was wonderful, employees are just as friendly. Time with the vehicle was decent. friendly. Time with the vehicle was decent. More

by RFLORES3922

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tim Cesar

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Jan 14, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Melvin Ehnert melvin.ehnert@boucher.com

December 25, 2025

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Employee Rating

Beautiful brand new dealership, lots of staff in service right at open. However 45 minutes for a scheduled tire rotation is frankly ridiculous. Norma was very courteous and professional but her hands are ti right at open. However 45 minutes for a scheduled tire rotation is frankly ridiculous. Norma was very courteous and professional but her hands are tied if the work being done in the back is fumbled. More

by DEeDZ9707

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Norma Ocasio, Angelo Gagliano

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Dec 28, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. I would love to get to the bottom of this and turn things around for you. Melvin Ehnert melvin.ehnert@boucher.com

December 22, 2025

Dealership Rating

Employee Rating

Great communication from Tim appointment was started and completed on time. Nice facility, waiting room. My preferred dealer. completed on time. Nice facility, waiting room. My preferred dealer. More

by bill b

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 22, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Melvin Ehnert melvin.ehnert@boucher.com

December 20, 2025

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Employee Rating

Nice people and willing to go the extra mile to resolve your issue no matter how difficult the problem. your issue no matter how difficult the problem. More

by RANDY LIEBAU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Duncan

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Dec 20, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Melvin Ehnert melvin.ehnert@boucher.com

December 20, 2025

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Employee Rating

It all worked out . Everything worked out in the end ???? . . . Everything worked out in the end ???? . . . More

by p_br0wn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tim Cesar

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Dec 21, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Melvin Ehnert melvin.ehnert@boucher.com

December 13, 2025

Dealership Rating

Employee Rating

Great Tim Cesar is the single greatest employee of his generation. From start to finish he walked me through the process and made everything very simple. That man deserves a raise. Hire more Tim Cesars generation. From start to finish he walked me through the process and made everything very simple. That man deserves a raise. Hire more Tim Cesars More

by JOSHUA.CESAR89

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tim Cesar

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Dec 13, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Melvin Ehnert melvin.ehnert@boucher.com

December 11, 2025

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Employee Rating

Easy to schedule the service on my vehicle, the Service representative was courteous, knowledgeable and extremely helpful, top notch service and repair. representative was courteous, knowledgeable and extremely helpful, top notch service and repair. More

by dwolter0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tim Cesar

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Dec 11, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

December 09, 2025

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Employee Rating

I appreciate your efforts in keeping my truck running smoothly. I also like the consistent updates in the form of text messages… Very good feature. smoothly. I also like the consistent updates in the form of text messages… Very good feature. More

by Gregoryhunter6

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tim Cesar

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Dec 09, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

November 12, 2025

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Employee Rating

Zero communication. Had to several times reach out to them to get any information. Was told a loaner vehicle was available but then the next day told no. Inquired about Had to several times reach out to them to get any information. Was told a loaner vehicle was available but then the next day told no. Inquired about refund for a rental but told that would not be covered even though the warranty stated the opposite. Asked to have communication emailed as we were being told different things each time but nothing was ever emailed. More

by Maxto1992

Verified Customer

Recommend Dealer

Other Employees Tagged: Tim Cesar

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Nov 16, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Melvin Ehnert melvin.ehnert@boucher.com

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Tim Cesar

Service Advisor

Gordie Boucher Ford of Menomonee Falls

26 Reviews of Tim Cesar

Dealership Inventory (307 Vehicles)

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