Thomas Brennan

Love everything about my Lexus dealer. My third Lexus and I love every car I have owned. My third Lexus and I love every car I have owned. More

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The experience of purchasing my new to me pre owned Toyota Tacoma trd pro at lexus was truly amazing! Allison was exceptional to work with and will recommend her and Lexus for future purchases for frie Toyota Tacoma trd pro at lexus was truly amazing! Allison was exceptional to work with and will recommend her and Lexus for future purchases for friends and family. More

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Allison and the rest of the staff was amazing to work with. They made me feel welcome and took very good care of me. Allison kept me up to date in the status of my car the whole way! I highly recommen with. They made me feel welcome and took very good care of me. Allison kept me up to date in the status of my car the whole way! I highly recommend. More

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Drove from Mansfield, Ohio (about 1 hr away) to check out a specific vehicle that I saw online. The car exceeded expectations. The salesman, sales manager, and finance managers were absolutely amazing to w a specific vehicle that I saw online. The car exceeded expectations. The salesman, sales manager, and finance managers were absolutely amazing to work with. Got a great deal on a great car. I’ll definitely go back to Lexus of Cleveland. 100% recommend!! More

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Called Jeff in the am with a brake-suspension issue in the left front. Jeff, like a medic diagnosing a patient to treat, believed he knew what the problem was. Jeff looked at the days schedule and found a the left front. Jeff, like a medic diagnosing a patient to treat, believed he knew what the problem was. Jeff looked at the days schedule and found an open slot that afternoon and asked if I could get there at that time. Upon arrival, I was greeted personally by Jeff and he immediately got me checked in and on to a mechanic. The mechanic located the issue and it was exactly what Jeff surmised. The mechanic (who was also great) made a video of the discovery and solution, which was sent to me on my phone for perusal. Time in to time out was less than 90 minutes! Terry, Tom, Dan, Michael and Jesse all took the time to chat and discuss items of mutual concern and interest. The people at this dealership as well as the vehicles are the reason I am a long time client! More

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So, I got stuck with Christian Miller as my salesman. LOL! Love this guy!! He got me in a car I never thought I could get into and I am OBSESSED with it. Christian is top notch, knows his product very w LOL! Love this guy!! He got me in a car I never thought I could get into and I am OBSESSED with it. Christian is top notch, knows his product very well!!! He was a good time. I will go nowhere else!! He is my guy! Lexus of Cleveland is my dealership. Period! Shout out to Sarah and Tom too!!! Thank you both!! Love you guys! More

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Great experience. Simon, Pete, and Tori made were outstanding. They made us comfortable and answered all of our questions. Highly recommend this dealership! Simon, Pete, and Tori made were outstanding. They made us comfortable and answered all of our questions. Highly recommend this dealership! More

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The moment we walked thru the door we were greeted immediately within minutes salesman Simon introduced himself and test drove a car we liked, the dealership is set up very inviting with a coffee bar immediately within minutes salesman Simon introduced himself and test drove a car we liked, the dealership is set up very inviting with a coffee bar a lounge area with comfortable seats warm and cozy with the fireplace . The staff was very friendly everyone greeted us and said hi, the experience was 5 star from beginning to end ,, I would recommend all my friends and family to go there! More

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Colin was a breath of fresh air to work with! As well as the rest of the Lexus team (honorable mention for Tom). I had been car shopping for a few weeks in Columbus and it had been such a frustr As well as the rest of the Lexus team (honorable mention for Tom). I had been car shopping for a few weeks in Columbus and it had been such a frustrating process until I found myself in Cleveland working with Colin. I was hesitant to make the trip but it was definitely worth it! Colin made the whole process completely painless. Even with a few maintenance hiccups along the way, the Lexus team made them right promptly and communicated with me from start to finish. I can't recommend Colin and this team enough! It was the smoothest car shopping experience I've had to date. More

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This dealership is absolutely amazing! Pete has put together an amazing staff! My sales representative. Colin, was a very effective communicator and navigated a very complex route to secur Pete has put together an amazing staff! My sales representative. Colin, was a very effective communicator and navigated a very complex route to secure for me a 2026 LC 500 convertible inspiration series which included a trade-in of a 2021 LC 500 convertible inspiration series. Tom, went over the car thoroughly with a fine tooth comb in preparation for the next owner of the 2021. Dominique and his colleague washed the new car by hand before handing it over to me while Dave Weaver expedited the paperwork More

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