Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
328 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 11 mos

Industry Experience

40 yrs, 2 mos

Specialties & Trainings

Certified

5.0

328 Reviews

Write a Review

328 Reviews of Terry Ramey

June 05, 2026

Dealership Rating
Employee Rating

Very knowledgeable, professional, and courteous. Very good follow through X. X. X. X. X. X. X More

by Rkurey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Panczyk

Jun 07, 2026

Lexus of Cleveland responded

Thank you so much for the positive review! We take pride in providing exceptional service and are thrilled to hear about your experience with our team. Thank you for choosing our business!

May 19, 2026

Dealership Rating
Employee Rating

Terry is a true professional. She navigated through some challenging issues without a problem. I would highly recommend her to anyone looking for a car. More

by Medinarogerr
Purchase Time
Recommend Dealer
Yes
May 22, 2026

Lexus of Cleveland responded

Hello, we are thrilled to hear that Terry provided top-notch service and made your car buying experience a seamless one. We appreciate your recommendation and look forward to continuing to exceed your expectations in the future.

May 07, 2026

Dealership Rating
Employee Rating

Very professional, courteous, and competent. We continue to be impressed with Terry and the entire Lexus staff More

by Rkurey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

May 20, 2026

Lexus of Cleveland responded

Hi, thank you for the kind words! Our team at Lexus strives to provide top-notch service and we are thrilled that we continue to impress you. Your satisfaction is our top priority. See you soon!

May 02, 2026

Dealership Rating
Employee Rating

The whole experience was great. I really enjoyed working with Terry and Mike. They were both very friendly and welcoming. More

by Chrisaabraham13
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura

May 16, 2026

Lexus of Cleveland responded

Hi, thank you for your kind words! We strive to make every customer's experience positive and it means a lot to hear that you enjoyed working with our team.

May 02, 2026

Dealership Rating
Employee Rating

Terry Ramey and Lexus was always good to me so that's why I continue to do business with Lexus. More

by Sshepherd831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke, David Kantor

May 16, 2026

Lexus of Cleveland responded

Hi, thank you for your loyalty. We strive to provide exceptional service and are grateful for your continued support. We can't wait to serve you again at Lexus.

March 17, 2026

Dealership Rating
Employee Rating

Great experience at Lexus of Cleveland with Terry Ramey! We were VERY particular about the car we wanted and she worked with us to get one that matched exactly. She was patient and communicated well thro More

by Virginiadriver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Mar 19, 2026

Lexus of Cleveland responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2026

Dealership Rating
Employee Rating

All members of the Lexus team were extremely professional and polite. We truly enjoyed our car buying experience and appreciated the help of Terry and Peter while searching for the perfect vehicle. More

by Kristatoole
Recommend Dealer
Yes
Mar 19, 2026

Lexus of Cleveland responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2026

Dealership Rating
Employee Rating

I dropped into the dealership to look for a new car. Terry was knowledgeable, helpful and a pleasure to work with. There was no pressure or attempt to hurry my decision. I would highly recommend them to More

by Lexus5
Recommend Dealer
Yes
Mar 15, 2026

Lexus of Cleveland responded

Hello, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 12, 2026

Dealership Rating
Employee Rating

Terry was very patient with us finding the right Lexus to fit our needs. She was very knowledgeable and able to explained all the features on different Lexus NX models which were available to us in our price More

by Nancysoob
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2026

Lexus of Cleveland responded

Hello, thank you for your kind review! We're thrilled to hear that Terry provided excellent service and helped you find the perfect Lexus for your needs. We pride ourselves on providing a pressure-free shopping experience and are glad you felt comfortable throughout the process. Enjoy your new Lexus!

March 12, 2026

Dealership Rating
Employee Rating

Terry is the best, she was patient with us, extremely knowledgeable about all Lexus Models. She took time to follow-up with us. Terry was honest, friendly and easy to work with. Call Terry, she’s the BES More

by Amcwarrior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke, David Weaver

Mar 14, 2026

Lexus of Cleveland responded

Thank you so much for your kind words! We are thrilled to hear that Terry provided exceptional service. We truly believe in going above and beyond for our customers. It was a pleasure working with you and we look forward to serving you in the future. Thanks again for choosing us!

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