7 Reviews of Cassie Thadeus
September 16, 2026
Mrs. Ramey provided excellent customer service. She was very professional and knowledgeable concerning the vehicle I purchased. Mrs. Ramey followed up with me when she got in the car I was interested in. very professional and knowledgeable concerning the vehicle I purchased. Mrs. Ramey followed up with me when she got in the car I was interested in. Thank you Mrs. Terry Ramey for your excellent & exceptional customer service. My experience was met with A1 service. God Bless & Grace to you!!! Jesus is Lord!!! More
Other Employees Tagged: Terry Ramey, Tysean Yorke
September 09, 2026
Ryan was a pleasure to work with. He was responsive, professional and personable. He was helpful identifying the exact features and options we were looking for. In our car. We hi He was responsive, professional and personable. He was helpful identifying the exact features and options we were looking for. In our car. We highly recommend Ryan. More
Other Employees Tagged: Adam Poulos, Ryan Yee
September 06, 2026
Candice and the whole service staff are the best. Beat place to buy and service! Beat place to buy and service! More
Other Employees Tagged: Abed Darwish, Candice Thomas , Cordis Bunch
August 16, 2026
Friendly, accommodating, and thorough. Professional work is always done on time and correct. Will continue to use them for our 2011 GX and our 2025 LX. Professional work is always done on time and correct. Will continue to use them for our 2011 GX and our 2025 LX. More
Other Employees Tagged: Cordis Bunch
July 21, 2026
My experience with Cassie and Lexus of Cleveland was nothing short of amazing and professional. They did all the right things for me and my 2003 SC430. I need to mention my interaction with Dan the serv nothing short of amazing and professional. They did all the right things for me and my 2003 SC430. I need to mention my interaction with Dan the service manager. I arrived as an unhappy customer from another company and Dan stayed very coll and calm even though he could tell I was very upset over the problem I was having and asking their service dept. to rectify, which they did. Very thankful for what they do and how they do it. More
Other Employees Tagged: Dan Booth , Dan - service manager
May 28, 2026
Service was well above expectation. Gave me immediate service when I call for service. Jayraj Sheth Gave me immediate service when I call for service. Jayraj Sheth More
Other Employees Tagged: Gina Bellitto, Jeff Miller
December 29, 2025
Everyone at Lexus especially Maria went above and beyond all my expectations. I got everything I wanted in my Lexus plus! I had a few questions after driving her and went back and got all the help I neede all my expectations. I got everything I wanted in my Lexus plus! I had a few questions after driving her and went back and got all the help I needed. Everyone was super and Maria did a fantastic job with me. I would highly recommend her!, More
Other Employees Tagged: Maria Morales, Tysean Yorke , Don’t remember our finance guy but he was also super!

