Allison Smith
Allison Smith at Lexus of Cleveland

Allison Smith

Digital Retail Training Specialist

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

5.0
24 Reviews

I have been in Cleveland for just over three years after spending the previous 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager, trainer, and consultant. I have 10 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales.

5.0

24 Reviews

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Dealership Experience

5 yrs

Industry Experience

12 yrs

24 Reviews of Allison Smith

June 04, 2026

Dealership Rating
Employee Rating

Allison was great! I love her customer service and she was very professional! Thank you again for the surprise clapout, it made me feel really special! Thanks again I l More

by vrobbins1004
Sales Price Transparency
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Recommend Dealer
Yes
Jun 05, 2026

Lexus of Cleveland responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2026

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Allison was great to work with and the process with the dealership was smooth. I’m in love with my car! More

by Lexi
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Jun 05, 2026

Lexus of Cleveland responded

Hello Lexi, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2026

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Great experience with Cleveland Lexus. Our GX was a vehicle we had to wait for as we had a specific color combination and Allison was responsive and informative every step of the way. The More

by Kurac
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Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

May 30, 2026

Lexus of Cleveland responded

Hi, thank you for choosing Cleveland Lexus, we are thrilled to hear that you had a great experience with us! We pride ourselves on providing exceptional service, and we are glad that Allison and our staff made your visit memorable. Thank you for your support!

March 28, 2026

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Allison and Lexus of Cleveland were amazing to work with! The entire process was seamless, the communication was excellent, and they found my dream car! I would highly recommend Allison and Lexus of Clevelan More

by Sara Y
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Recommend Dealer
Yes
Mar 31, 2026

Lexus of Cleveland responded

Hi Sara, thank you for taking the time to leave a review for us at Lexus of Cleveland. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2026

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Wonderful dealership. They have a great selection of cars & suv's to choose from. Everyone is friendly & knowledgeable. They don't rush or push you into something th More

by cekrause
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Recommend Dealer
Yes
Mar 30, 2026

Lexus of Cleveland responded

Hi, we are so happy to read such a great review about Lexus of Cleveland! We can't wait to see you again, have a great day.

March 25, 2026

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Allison is very easy to work with. I would highly recommend her! She was very polite. More

by sophiasgrandpa
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 30, 2026

Lexus of Cleveland responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 23, 2026

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Allison was great to work with, down to earth and honest! She was kind and understanding as we were making decisions about our purchase. Would definitely look to Lexus Cleveland and Allison for our next car More

by mariarmiller85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2026

Lexus of Cleveland responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2026

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It was a pleasure working with Allison. She is very polite, knowledgeable, and responsive. From our initial meeting a few days ago through the vehicle delivery, she made the entire process More

by rtakiar
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Mar 24, 2026

Lexus of Cleveland responded

Hi, we are thrilled to hear about your positive experience with Allison! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2026

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Allison was very supportive to this process. She made sure my needs were met, answered any questions I had, and she was thoughtful. Allison was very personable and this was the best car purcha More

by eabram624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Sarah Klein

Feb 22, 2026

Lexus of Cleveland responded

Hi, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 02, 2026

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Great customer service! Easy to communicate with. Flexible on budget. Friendly staff who worked hard to make sure we were happy with our car purchase. More

by stevienjeru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Thomas Brennan

Feb 06, 2026

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

1

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