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Allison Smith
Allison Smith
Digital Retail Training Specialist
Lexus of Cleveland
13600 Brookpark Rd
Cleveland, OH 44135
31 Reviews
I have been in Cleveland for just over three years after spending the previous 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager, trainer, and consultant. I have 10 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales.
Read more31 Reviews
Write a ReviewDealership Experience
5 yrs, 3 mos
Industry Experience
12 yrs, 3 mos
31 Reviews of Allison Smith
August 21, 2026
Allison and Chris (finance department) made this the best car buying experience. Upfront price, professional and clear expectations, no surprises or sales pressure. Great team to work with. Tysean was patien car buying experience. Upfront price, professional and clear expectations, no surprises or sales pressure. Great team to work with. Tysean was patient in explaining the info tech and app with me and wife. He was great More
by perezvmp
Other Employees Tagged: Christian Miller, Tysean Yorke
August 09, 2026
Friendly and courteous, Allison was easy to work with my used 460 was better than described!!! used 460 was better than described!!! More
by Weller43824
Other Employees Tagged: David Kantor
July 20, 2026
Margaret was amazing. We arrived right before closing and she didn't hesitate to show and test drive three lexus SUVs that we were exploring. She was professional, kind, a We arrived right before closing and she didn't hesitate to show and test drive three lexus SUVs that we were exploring. She was professional, kind, and courteous. We ended up buying a new one next day. Everyone else at the dealership was too notch, great, and respectful. We had a pleasant experience. More
by Igor T
Other Employees Tagged: Margaret Graham, Tysean Yorke
June 30, 2026
I had an excellent experience purchasing my new 2026 Lexus TX, thanks to Allison! From start to finish, she provided outstanding customer service, excellent communication, and took the time to thoroughl Lexus TX, thanks to Allison! From start to finish, she provided outstanding customer service, excellent communication, and took the time to thoroughly explain all of the vehicle’s features. She made the entire purchasing process smooth, stress-free, and enjoyable. I highly recommend Allison to anyone looking for a knowledgeable, professional, and customer-focused experience at this Lexus dealership! More
by Ismartin
Other Employees Tagged: Jesse Huber
June 12, 2026
It was a very pleasant and stress free experience working through the process with Allison. Would recommend! through the process with Allison. Would recommend! More
by ryersonksu
Other Employees Tagged: Michael Gleydura
June 04, 2026
Allison was great! I love her customer service and she was very professional! Thank you again for the surprise clapout, it made me feel really special! Thanks again I l I love her customer service and she was very professional! Thank you again for the surprise clapout, it made me feel really special! Thanks again I love my new ride! More
by vrobbins1004
May 27, 2026
Great experience with Cleveland Lexus. Our GX was a vehicle we had to wait for as we had a specific color combination and Allison was responsive and informative every step of the way. The Our GX was a vehicle we had to wait for as we had a specific color combination and Allison was responsive and informative every step of the way. The staff provided a very warm and unexpected reception. It was a great and memorable experience. More
by Kurac
Other Employees Tagged: Tysean Yorke
