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Allison Smith
Allison Smith
Digital Retail Training Specialist
Lexus of Cleveland
13600 Brookpark Rd
Cleveland, OH 44135
37 Reviews
I have 12 years of experience in the automotive industry, with a primary focus on digital retail/internet sales. I am Lexus Master Certified, and along with selling, I also train and am the Program Consultant for Lexus Certification here at Lexus of Cleveland I am originally from West Salem, Ohio. I am an alum of The University of Akron (B.A. in Public Relations), and Queens University of Charlotte (M.A. in Communication) I spent 10 years down in Charlotte, NC where I worked for a large automotive group down south as BDC Manager and Sales Support Director for several luxury brands, including Lexus. I moved back to Ohio in 2022, and currently live in North Royalton, OH with my husband, our two boys, and our dog, Lacy.
Read more37 Reviews
Write a ReviewDealership Experience
4 yrs, 4 mos
Industry Experience
12 yrs, 4 mos
37 Reviews of Allison Smith
September 23, 2026
The experience of purchasing my new to me pre owned Toyota Tacoma trd pro at lexus was truly amazing! Allison was exceptional to work with and will recommend her and Lexus for future purchases for frie Toyota Tacoma trd pro at lexus was truly amazing! Allison was exceptional to work with and will recommend her and Lexus for future purchases for friends and family. More
by bradpritt20
Other Employees Tagged: Michael Gleydura, David Weaver, Thomas Brennan
September 19, 2026
Allison was AMAZING! She made the car buying experience easy. When a car I was calling about sold she wasted no time finding me another one. Her due diligence, friendline She made the car buying experience easy. When a car I was calling about sold she wasted no time finding me another one. Her due diligence, friendliness and overall cadence was great! If she is still around when my lease is up I’m going straight to her. So stay Allison ☺️ More
by Natbstew
September 18, 2026
Allison and the rest of the staff was amazing to work with. They made me feel welcome and took very good care of me. Allison kept me up to date in the status of my car the whole way! I highly recommen with. They made me feel welcome and took very good care of me. Allison kept me up to date in the status of my car the whole way! I highly recommend. More
by meleidy
Other Employees Tagged: Thomas Brennan, Rik Shorten , Micah Manus
September 11, 2026
We had never been to Lexus of Cleveland before and Allison made it such a positive experience. She gave us all the information we needed with no pressure at all. We ended up ordering right then becaus Allison made it such a positive experience. She gave us all the information we needed with no pressure at all. We ended up ordering right then because we felt that we could trust this dealership and Allison completely! She kept us posted every step of the way as we waited for our order!! More
by maynardtricia
Other Employees Tagged: Dave Weaver, Rik Shorten, Micah Manus
August 21, 2026
Allison and Chris (finance department) made this the best car buying experience. Upfront price, professional and clear expectations, no surprises or sales pressure. Great team to work with. Tysean was patien car buying experience. Upfront price, professional and clear expectations, no surprises or sales pressure. Great team to work with. Tysean was patient in explaining the info tech and app with me and wife. He was great More
by perezvmp
Other Employees Tagged: Christian Miller, Tysean Yorke
August 09, 2026
Friendly and courteous, Allison was easy to work with my used 460 was better than described!!! used 460 was better than described!!! More
by Weller43824
Other Employees Tagged: David Kantor
July 20, 2026
Margaret was amazing. We arrived right before closing and she didn't hesitate to show and test drive three lexus SUVs that we were exploring. She was professional, kind, a We arrived right before closing and she didn't hesitate to show and test drive three lexus SUVs that we were exploring. She was professional, kind, and courteous. We ended up buying a new one next day. Everyone else at the dealership was too notch, great, and respectful. We had a pleasant experience. More
by Igor T
Other Employees Tagged: Margaret Graham, Tysean Yorke
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