Allison Smith
Allison Smith at Lexus of Cleveland

Allison Smith | Page 4

Digital Retail Training Specialist

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

5.0
37 Reviews

I have 12 years of experience in the automotive industry, with a primary focus on digital retail/internet sales. I am Lexus Master Certified, and along with selling, I also train and am the Program Consultant for Lexus Certification here at Lexus of Cleveland I am originally from West Salem, Ohio. I am an alum of The University of Akron (B.A. in Public Relations), and Queens University of Charlotte (M.A. in Communication) I spent 10 years down in Charlotte, NC where I worked for a large automotive group down south as BDC Manager and Sales Support Director for several luxury brands, including Lexus. I moved back to Ohio in 2022, and currently live in North Royalton, OH with my husband, our two boys, and our dog, Lacy.

5.0

37 Reviews

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Dealership Experience

4 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

37 Reviews of Allison Smith

December 12, 2025

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Employee Rating

Allison was extremely helpful and responsive. She provided the insight we needed and was flexible in working around our schedule. More

by jpg
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Trade-in Experience
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Recommend Dealer
Yes
Dec 12, 2025

Lexus of Cleveland responded

We're so glad Allison was so helpful and accommodating throughout your visit! We’ll pass along your kind words and hope to welcome you back to Lexus of Cleveland next time.

December 04, 2025

Dealership Rating
Employee Rating

Allison at Lexus made my purchase of the 2026 RX so seamless & easy. She came in on her day off to finalize the sale and was a pleasure to work with. I love my new Lexus - now my 2nd. More

by Christine Hightower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke , Matt Stolarski

Dec 05, 2025

Lexus of Cleveland responded

Christine, thank you for choosing Lexus of Cleveland and for sharing your love for your 2026 Lexus RX. Allison will be thrilled to hear your kind words.

October 01, 2025

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Employee Rating

Allison was so helpful from start to finish. She made the car buying process so easy and fast. I was in and out in about an hour and a half driving off in my new vehicle. The whole experience at More

by Alyssapeltier20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tori Grinzinger

September 22, 2025

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Employee Rating

Lexus of Cleveland made my buying process very smooth for buying my first car! Allison was extremely helpful, attentive & responsive. The dealership did an amazing job with their presentation! 10/10 More

by maiabryants
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Purchase Time
Finance Experience
Recommend Dealer
Yes

September 17, 2025

Dealership Rating
Employee Rating

The whole buying process was very smooth and Allison was very informative and professional. Overall, we enjoyed the buying experience! More

by Chenyu352
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 16, 2025

Dealership Rating
Employee Rating

First time Lexus customer, was impressed with ease of purchase, Allison provided updates/services in a timely fashion which streamlined the entire process. More

by jmac21460
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

September 15, 2025

Dealership Rating
Employee Rating

I cannot say enough bait my experience! When I met Allison I instantly knew she was my gal! Me. Map, really great. The showroom experience, I nearly cried. First class experience there. More

by Rachael Futo Maschari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Lara , Peter Mapp, And the gentleman that assisted with getting a better rate. He also gets five stars.

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