Susan Ward

Outstanding customer service, transparent pricing, and a seamless buying experience. The BMW Store exceeded expectations and made every step enjoyable! seamless buying experience. The BMW Store exceeded expectations and made every step enjoyable! More

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My salesman Paul Kolleck was very helpful from the time I walked into the dealership & through the whole process! walked into the dealership & through the whole process! More

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Jonathan is very knowledgeable, easy to work with, and is clearly interested in finding what matters most to his customers. He and the rest of the staff made the entire experience comfortable and focused on clearly interested in finding what matters most to his customers. He and the rest of the staff made the entire experience comfortable and focused on achieving our goals. I look forward to working with him again. More

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This is my 5th car from The BMW Store and each time the service does not disappoint. Paul understands what I'm looking for and makes the whole process very easy. Delivery of the vehicle is always made bett service does not disappoint. Paul understands what I'm looking for and makes the whole process very easy. Delivery of the vehicle is always made better by Susan Ward's easy instructions and willingness to answer every simple question. More

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As our first BMW there has been a little “breaking in” period for my wife and me. Joe addressed our concerns with professionalism and understanding. He kept us informed through each step of the troublesho period for my wife and me. Joe addressed our concerns with professionalism and understanding. He kept us informed through each step of the troubleshooting process and assured us that the BMW Service Department would address any future concerns in a timely manner. Having a loaner provided to us was a bonus and very much appreciated. More

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My experience with the BMW store was very nice. Jonathan was my salesman and he treated me very well. He took his time in trying out many different models I wanted to see and talk about. Once I fin Jonathan was my salesman and he treated me very well. He took his time in trying out many different models I wanted to see and talk about. Once I finally found the model that I wanted they were able to get me exactly what I wanted in record time. Big shoutout to Jonathan and the team for all of their work in helping me get my vehicle. More

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Friendly, professional, knowledgable, competitive pricing with an excellent range of car options. Paul Kolleck is a great example of all these traits. with an excellent range of car options. Paul Kolleck is a great example of all these traits. More

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Great experience at the BMW Store! Paul did an amazing job helping me evaluate options and answering all my questions. He made sure I could test-drive different cars before making my Paul did an amazing job helping me evaluate options and answering all my questions. He made sure I could test-drive different cars before making my final choice. Fantastic partnership to get the exact car I wanted. Highly recommended! More

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Top notch. .. total pros! This is my 2nd car with Paul Kolleck. He makes things very easy... and that is important to me! .. total pros! This is my 2nd car with Paul Kolleck. He makes things very easy... and that is important to me! More

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Paul did an outstanding job from start to finish. The process of ordering the car and taking delivery was seamless. When taking delivery, Susan did a great job explaining the features of the I5. Taki The process of ordering the car and taking delivery was seamless. When taking delivery, Susan did a great job explaining the features of the I5. Taking the time to connect our IPhones was very helpful. Love the car! Best, Randy and Ron More

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