Joe Gettler

Ice been a customer since 2003 without interruption. Great job again. Work completed same day… and done right the first time. Great job again. Work completed same day… and done right the first time. More

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Always friendly and helpful. Staff is the same and it feels like they really get to know you and explain everything to you. Good service! Staff is the same and it feels like they really get to know you and explain everything to you. Good service! More

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Joe is very prompt, honest, and thorough. I appreciated the speed they changed my flat tire. I appreciated the speed they changed my flat tire. More

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I’ve had excellent service from the BMW Store over the last 20 years. They’re a bit pricey though and I really hate the credit card surcharge. last 20 years. They’re a bit pricey though and I really hate the credit card surcharge. More

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Nice people to work with. Joe G. always pleasant, cheerful and very upfront about repair outcomes. Check-up video from service dept. a nice feature! Joe G. always pleasant, cheerful and very upfront about repair outcomes. Check-up video from service dept. a nice feature! More

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My family and I have been customers of The BMW Store for over 42 years now. During this time, we have done extensive business with the dealership Parts, Service, and Sales departments involving more than a over 42 years now. During this time, we have done extensive business with the dealership Parts, Service, and Sales departments involving more than a dozen Bimmers. What has allowed this longevity and depth of relationship to develop is the consistency and excellence of the staff at The BMW Store. They have always proven to be honest and straightforward, truly knowledgeable, willing to put in the necessary effort and beyond, committed to excellence in workmanship, and oriented to their individual customers’ unique priorities. While there are too many individuals to mention, in recent years, I have worked primarily with Paul Kolleck (Client Advisor / Sales) and Joe Gettler (Service Advisor) backed by Jacob Tully (Master Tech) tech who, collectively for almost 15 years have been the team that has sold and supported me across ownership of three of my ///M model Bimmers! I have been consistently impressed and treated like a VIP and family member of The BMW Store. From a dealership perspective, even when eventually spendimg part of the year out of town, I will arrange my plans to continue doing business exclusively with The BMW Store. More

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Joe is always helpful to me when I come in for service. Looking forward to the next time Looking forward to the next time More

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Joe is always professional, polite , and very helpful , I feel like he always goes above and beyond feel like he always goes above and beyond More

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I had a fantastic experience with The BMW Store Service Center. From start to finish, the entire team was professional, knowledgeable, and genuinely committed to providing outstanding customer service. Th Center. From start to finish, the entire team was professional, knowledgeable, and genuinely committed to providing outstanding customer service. They took the time to provide expert guidance and patiently answered all of my questions with thorough, easy-to-understand explanations. I never felt rushed or pressured, and I truly appreciated their honesty and transparency throughout the process. They also went out of their way to accommodate my schedule, making the service experience as convenient as possible. Most importantly, they treated my car with exceptional care and went above and beyond to ensure everything was done right. It's not always easy to find a service center that is both honest and trustworthy, but The BMW Store Service Center has earned my confidence. I highly recommend them to anyone looking for knowledgeable technicians, outstanding customer service, and a team that truly cares about both their customers and their vehicles. More

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As our first BMW there has been a little “breaking in” period for my wife and me. Joe addressed our concerns with professionalism and understanding. He kept us informed through each step of the troublesho period for my wife and me. Joe addressed our concerns with professionalism and understanding. He kept us informed through each step of the troubleshooting process and assured us that the BMW Service Department would address any future concerns in a timely manner. Having a loaner provided to us was a bonus and very much appreciated. More

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