Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Starla Johnson
Starla Johnson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Refer Me

Starla Johnson

Auto Exchange Specialist

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
29 Reviews
4.9

29 Reviews

Write a Review

29 Reviews of Starla Johnson

February 07, 2025

Dealership Rating
Employee Rating

We broke down in Decatur Chrystal helped us at 7 am, she got us in a loaner vehicle. She stayed at n touch with us and gave us updates on the progress of the repair. We think will will buy our next vehicl More

by MIKEROYCE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Report | Print
Feb 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I'm glad that Chrystal was able to assist you promptly and keep you updated during your repair process at James Wood Chevrolet Buick GMC Decatur. Your decision to consider us for your next vehicle means a lot, and I look forward to serving you again in the future. If you have any further questions, feel free to reach out. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 07, 2025

Dealership Rating
Employee Rating

We broke down outside of Decatur in route from Lexington Texas several hundred miles away. Krystal helped us at 7 am, The car was diagnosed and a loaner vehicle was given to us in a very timely fashion. Kr More

by MIKEROYCE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson , The ladies where you paid. They were excellent

Report | Print
Feb 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm glad to hear that Krystal was able to assist you promptly during your breakdown and kept you informed throughout the process. I always strive to provide top-notch service at James Wood Chevrolet Buick GMC Decatur, and it’s great to know that you had a positive experience. Safe travels, and I look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 12, 2025

Dealership Rating
Employee Rating

Great service each and every visit. We buy and service our vehicles from James Wood for this reason. More

by ROBERTSONRANDY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Rusty Ford, Karen Pattison, Chad Huddleston, Zach Rhine, Krystal Gipson, Dason Howard

Report | Print
Jan 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur for both purchasing and servicing your vehicles. It's our goal to provide great service every time, and I'm glad to know we've met your expectations. I look forward to seeing you again on your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 23, 2024

Dealership Rating
Employee Rating

I found the total experience at James Woods great. I appreciated how my salesperson Starla answered any and all questions. Also appreciated getting a sales quote without tons of dealer cost add ons. W More

by ctlaildc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

Report | Print
Dec 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am happy to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Starla was able to assist you with all your questions. We believe in transparency, so we're glad you appreciated the straightforward sales quote. We look forward to helping you again when you're ready for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 03, 2024

Dealership Rating
Employee Rating

Zach Rhine takes very good care of our automotive service needs and has for years! In regards to management, Rusty Ford is second to none when finding us the best deals. I trade every 2 - 3 years and one More

by SDAVE2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Zach Rhine

Report | Print
Dec 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Zach has consistently taken great care of your automotive service needs and that Rusty has been instrumental in helping you find the best deals at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty and look forward to assisting you again in the future. Don't hesitate to reach out when you're ready for your next trade! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 30, 2024

Dealership Rating
Employee Rating

The customer service has always been great friendly and courteous and professional . The service department is clean More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Bell, Karen Pattison, Bryan Stanley, Russell Fox, Jennifer Westerlund

Report | Print
Dec 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently experienced great customer service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly, courteous, and professional, and we appreciate your acknowledgment of our clean service department. We look forward to serving you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 24, 2024

Dealership Rating
Employee Rating

Great doing business with JWM. Knowledgeable, courteous sales personnel willing to spend the time needed to answer questions of equipment and sales procedures. This is a second e More

by gfields5702
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Rocco Rotundo, Randy Williams

Report | Print
Nov 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear about your positive experiences at James Wood Chevrolet Buick GMC Decatur. Our knowledgeable and courteous sales team is always here to ensure you have all the information you need. I appreciate your recommendation and your drive to see us. I look forward to assisting you on your next purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 22, 2024

Dealership Rating
Employee Rating

I was impressed with the salesman when I bought the truck. I have been well taken care of when I have gotten service also. More

by RANGERONEYANDDIXIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Bell, Landon East, Shawn Hooe, Krystal Gipson, Russell Fox, James Love

Report | Print
Nov 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm delighted to hear that you had a positive experience with our salesman during your truck purchase and that our service team has continued to take great care of you. At James Wood Chevrolet Buick GMC Decatur, I strive for excellence in both sales and service. I look forward to seeing you again for your future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 15, 2024

Dealership Rating
Employee Rating

They knew what we wanted and did everything they could to make it happen. We had our doubts but they pulled it off. More

by heath.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Shawn Hooe

Report | Print
Nov 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to meet your expectations and make it happen for you. Your satisfaction means a lot to me. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 05, 2024

Dealership Rating
Employee Rating

Service reps are professional, the dealership is clean All work is done in a timely manner More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Bryan Stanley

Report | Print
Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I am thrilled to hear that you found our service representatives professional and that you appreciated the cleanliness of James Wood Chevrolet Buick GMC Decatur. Timely service is a priority for us, and I'm glad that you had a positive experience. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

1
2
3

Dealership Inventory (721 Vehicles)

new 2025 Chevrolet Silverado 2500 car, priced at $58,242
2025 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
$58,242
View Details
used 2020 Chevrolet Silverado 1500 car, priced at $26,995
2020 Chevrolet Silverado 1500
used
Cajun Red Tintcoat exterior
Automatic
Four-wheel Drive
$26,995
View Details
new 2025 Chevrolet Silverado 2500 car, priced at $64,135
2025 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
$64,135
View Details
new 2024 Chevrolet Silverado 2500 car, priced at $47,965
2024 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
$47,965
View Details
new 2025 Buick Enclave car, priced at $46,140
2025 Buick Enclave
new
Cherry Red Tintcoat exterior
Automatic
Front-wheel Drive
$46,140
View Details
used 2022 Chevrolet Silverado 3500 car
2022 Chevrolet Silverado 3500
used
Summit White exterior
Automatic
Four-wheel Drive
Not Priced
View Details
View All Inventory