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Sisi Olaguez
16 Reviews
Hi, I'm Sisi, your Toyota service advisor! I've been helping drivers take care of their vehicles since 2016 and I love turning what can feel like a stressful visit into an easy, positive experience. I'm known for clear communication, honest recommendations, and making sure my guests always feel taken care of. When I'm not in the service drive, I enjoy staying active, good coffee, and spending time with my dog. I'm here to keep you and your Toyota safely on the road - se Habla Español!
Read moreDealership Experience
10 mos
Industry Experience
10 yrs, 9 mos
Specialties & Trainings
Used vehicle reconditioning
High-volume service drive operations
Customer- pay consultation
MPI review & repair planning
Toyota Maintenance & warranty support
16 Reviews
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16 Reviews of Sisi Olaguez
October 09, 2026
The quality of the people that make up the Norm Reeves Toyota Team is what makes them number one for my Toyota services. The vehicle maintenance and service department is top tier!!! Toyota Team is what makes them number one for my Toyota services. The vehicle maintenance and service department is top tier!!! More
by Kendrick Beverly
Other Employees Tagged: Shelly Jackowski, John Pena, Antonio Holmes, Edwin Aguilar, Harveen Toor, Sergio Leyva, Brian Barker
May 09, 2026
She is very nice person and she give me nice service I like the service like the service More
by Salgado
Verified CustomerOther Employees Tagged: Edwin Aguilar
May 03, 2026
Sisi is great and always choose her when needing maintenance. Always Friendly and is very helpful she gets me in and out. With a toddler that doesn’t go unnoticed! maintenance. Always Friendly and is very helpful she gets me in and out. With a toddler that doesn’t go unnoticed! More
by e.mora24
April 17, 2026
Sisi was very attentive, friendly and considerate. Talked to me about future services since this was my last free oil change and gave me information of other options. I was very pleased with her servi Talked to me about future services since this was my last free oil change and gave me information of other options. I was very pleased with her service. More
by Estrada, N
April 08, 2026
Since the change over from Cowboy to Norm Reeves, I’ve seen an improvement in professionalism, but unfortunately I’ve seen delivery times for service increase significantly. An oil change on Monday sched seen an improvement in professionalism, but unfortunately I’ve seen delivery times for service increase significantly. An oil change on Monday scheduled for 2:20 pm and completed at 5 pm. Not acceptable. More
by jlgulley3
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