Sisi Olaguez | Page 2
Service Advisor
Norm Reeves Toyota Dallas
9525 E R L Thornton Fwy
Dallas, TX 75228
Hi, I'm Sisi, your Toyota service advisor! I've been helping drivers take care of their vehicles since 2016 and I love turning what can feel like a stressful visit into an easy, positive experience. I'm known for clear communication, honest recommendations, and making sure my guests always feel taken care of. When I'm not in the service drive, I enjoy staying active, good coffee, and spending time with my dog. I'm here to keep you and your Toyota safely on the road - se Habla Español!
Read moreDealership Experience
5 mos
Industry Experience
10 yrs, 4 mos
Specialties & Trainings
Used vehicle reconditioning
High-volume service drive operations
Customer- pay consultation
MPI review & repair planning
Toyota Maintenance & warranty support
14 Reviews
Write a Review14 Reviews of Sisi Olaguez
February 02, 2026
Came in to get a tire repaired or replaced was told by the service department that they had zero tires in my size. I drive a tacoma. The service department said they could have one delivered by 1:30 the n the service department that they had zero tires in my size. I drive a tacoma. The service department said they could have one delivered by 1:30 the next day. Not only did the tire not arrive I was not informed of this till closer to 5 right before the service department closed. poor service from toyota parts and service like normal. More
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