Simon Chan | Page 17

Jeff Silvers is a top notch Service Manager, he and his team of master tech/mechs find solutions and I can always count on them to do a thorough and detailed job each time I'm in for regular maintenance or team of master tech/mechs find solutions and I can always count on them to do a thorough and detailed job each time I'm in for regular maintenance or any/all repairs. Jeff provides details on all the work and is extremely insightful. Overall - extraordinary professionals throughout the Service Department, from porters to parts - each employee is always reaching out and ensuring I am being accommodated and helped; Anthony, Simon and many others. Courteous and well organized team! More

by ramse45 Verified Customer Verified Customer

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Quality service with very helpful staff. They keep you informed and let you know the status of your vehicle. I love the oil change service and the way it is performed. They keep you informed and let you know the status of your vehicle. I love the oil change service and the way it is performed. More

by Kevanthompson Verified Customer Verified Customer

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We have purchased 6 cars over the years from Cobb County Toyota and LOVE the service department! Customer service is top notch!! Nothing compares to it!! Toyota and LOVE the service department! Customer service is top notch!! Nothing compares to it!! More

by JOHNBARNHART21 Verified Customer Verified Customer

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Everyone is so helpful and nice. I was greeted upon entering the building. I feel welcomed at the dealership. I was greeted upon entering the building. I feel welcomed at the dealership. More

by JenniferDavis1177 Verified Customer Verified Customer

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Excelente trabajo el realizado y el servicio de traslado fue bueno. Las instalaciones limpias y agradables fue bueno. Las instalaciones limpias y agradables More

by DENNYSQUINTERO22 Verified Customer Verified Customer

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Simon is my "go to" for anything on my 2018 Tundra. I am probably paying more than I could elsewhere but I have confidence in him and/or Cobb County Toyota that it's done right. I am probably paying more than I could elsewhere but I have confidence in him and/or Cobb County Toyota that it's done right. More

by WTT822 Verified Customer Verified Customer

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WE had brakes put on our 4Runner at one Toyota Dealership. Wound up at Cobb County for the next one and they informed us we AGAIN needed brakes on the rear. Allowed them to do the work. Went ba Dealership. Wound up at Cobb County for the next one and they informed us we AGAIN needed brakes on the rear. Allowed them to do the work. Went back yesterday for next oil change. They again told us we needed rear brakes. When my wife informed them they just changed them the last visit, he backtracked and blamed the tech in the back. Now we questions if we even needed brakes the last time we took it in. Will be very hard to trust what they tell me in the future. This was after a 2 hour wait and my wife could see her car for the last 30 minutes with no communication that vehicle was finished. More

by WILL.TYSON Verified Customer Verified Customer

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Efficient checkin. Easy scheduling online. Helpful staff. Was offered solutions and alternatives and not forced to have any services I didn’t seem necessary Easy scheduling online. Helpful staff. Was offered solutions and alternatives and not forced to have any services I didn’t seem necessary More

by rtheriaultii Verified Customer Verified Customer

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Jeff was very attentive and gave me all the information I needed and was honest throughout the whole process. needed and was honest throughout the whole process. More

by ALEXTEAGUE42 Verified Customer Verified Customer

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They did a great job. It was friendly and fast. I will definitely go back. It was friendly and fast. I will definitely go back. More

by shbird Verified Customer Verified Customer

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