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Shawn Hooe
Shawn Hooe | Page 31
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
349 Reviews
349 Reviews
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349 Reviews of Shawn Hooe
June 01, 2024
Always friendly service, prompt and attention to detail. The service and parts department very knowledgeable and super attentive to customer needs. The service and parts department very knowledgeable and super attentive to customer needs. More
by JAMES.LOVE0704
Verified CustomerOther Employees Tagged: Nick Huff, Bryan Stanley, David Stokes, James Love, Dustin Stachowiak , Krystal Gipson, Paul Johnson, Jose Martinez, Zach Rhine
May 31, 2024
Technician didn't even bother to clean their dirty hand prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete. prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete. More
by PARATEXFARMS
May 30, 2024
I love going to James Woods btw I drive 36 miles to use the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your serv the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your service writer. More
by robrose31372
Other Employees Tagged: Billy Balderas, Brandt Wicker
May 25, 2024
Very friendly responsive personel The lady ? ? Tops them all except j woods Kim folk guy I’m bad w names ? Tops them all except j woods Kim folk guy I’m bad w names More
by PARAWISESERVICES
Other Employees Tagged: Nick Huff, Bryan Stanley, David Stokes , Krystal Gipson, Andrew Jezierski, Paul Johnson, Zach Rhine
May 23, 2024
James Woods does an excellent job of taking care of my vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. More
by david5811
Other Employees Tagged: Bryan Stanley
May 22, 2024
Been using this dealership since 1987 I bought my first Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. More
by burnstech1
Other Employees Tagged: Rocco Rotundo, Carey Williams, Brandt Wicker, Randy Williams, Nick Huff, Sam Lara, Matt Smith , Paul Johnson, Starla Johnson
May 20, 2024
I am a repeat customer now for years and they are Amazing!! I drive 2 hours one way to this specific dealership to have all my maintenance and service work done on my vehicle!! I have been burned bad Amazing!! I drive 2 hours one way to this specific dealership to have all my maintenance and service work done on my vehicle!! I have been burned badly by others in the past and I truly appreciate their honesty and integrity. My service advisor, Shawn, is so awesome…he is always willing to go above and beyond when needed. I recently had a problem arise with my new vehicle and timing became an issue, as I was leaving rather quickly to go out of state for work. However, It was imperative that my new vehicle be looked at and for any necessary repairs/warranty work to be done before I could safely leave for a 800+ mile road-trip and Sean, along with the Service Department Manager Paul Johnson, and the entire service team made it happen!! They were phenomenal at not only making sure that the needed work was done on my vehicle, by the best service tech for the job, but also ensured that it was ready to go when I needed to leave for the trip! That I could have the peace of mind knowing my vehicle was safe to drive across the country, well is just beyond words and I am Forever Grateful to the James Wood - Decatur Team!! I would also like to Thank Starla Johnson and Drew Ward for their help!! Sincerely, Janelle Glover More
by Janelle
Other Employees Tagged: Drew Ward , Paul Johnson, Starla Johnson
May 20, 2024
Great job on my aftermarket automatic steps. The fact that Karen was able to reference and quote a brand of aftermarket retracting steps to replace the OEM automatic steps that did not meet my r The fact that Karen was able to reference and quote a brand of aftermarket retracting steps to replace the OEM automatic steps that did not meet my requirements, was great! The service dept also ensured that I had a loaner to drive while they were installed and I had pressing business that did not allow me to wait on the install. More
by wkessinger
Other Employees Tagged: Karen Pattison
May 20, 2024
Very quick, very helpful. Rocco set us up and we were able to get in and out on a Saturday! Rocco set us up and we were able to get in and out on a Saturday! More
by cole007
Other Employees Tagged: Rocco Rotundo, Carey Williams, Nick Huff, Bryan Stanley, David Stokes , Krystal Gipson, Andrew Jezierski, Paul Johnson, Zach Rhine
May 19, 2024
I’ve lived in Wise county all my life and James woods is the only dealer I’ve done business with. Great people. the only dealer I’ve done business with. Great people. More
by Richard horton
Other Employees Tagged: Cathy Spurgeon, David Stokes
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