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Shawn Hooe
Shawn Hooe | Page 31
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
343 Reviews
343 Reviews
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343 Reviews of Shawn Hooe
May 20, 2024
I am a repeat customer now for years and they are Amazing!! I drive 2 hours one way to this specific dealership to have all my maintenance and service work done on my vehicle!! I have been burned bad Amazing!! I drive 2 hours one way to this specific dealership to have all my maintenance and service work done on my vehicle!! I have been burned badly by others in the past and I truly appreciate their honesty and integrity. My service advisor, Shawn, is so awesome…he is always willing to go above and beyond when needed. I recently had a problem arise with my new vehicle and timing became an issue, as I was leaving rather quickly to go out of state for work. However, It was imperative that my new vehicle be looked at and for any necessary repairs/warranty work to be done before I could safely leave for a 800+ mile road-trip and Sean, along with the Service Department Manager Paul Johnson, and the entire service team made it happen!! They were phenomenal at not only making sure that the needed work was done on my vehicle, by the best service tech for the job, but also ensured that it was ready to go when I needed to leave for the trip! That I could have the peace of mind knowing my vehicle was safe to drive across the country, well is just beyond words and I am Forever Grateful to the James Wood - Decatur Team!! I would also like to Thank Starla Johnson and Drew Ward for their help!! Sincerely, Janelle Glover More
by Janelle
Verified CustomerOther Employees Tagged: Drew Ward, Starla Johnson , Paul Johnson
May 20, 2024
Great job on my aftermarket automatic steps. The fact that Karen was able to reference and quote a brand of aftermarket retracting steps to replace the OEM automatic steps that did not meet my r The fact that Karen was able to reference and quote a brand of aftermarket retracting steps to replace the OEM automatic steps that did not meet my requirements, was great! The service dept also ensured that I had a loaner to drive while they were installed and I had pressing business that did not allow me to wait on the install. More
by wkessinger
Other Employees Tagged: Karen Pattison
May 20, 2024
Very quick, very helpful. Rocco set us up and we were able to get in and out on a Saturday! Rocco set us up and we were able to get in and out on a Saturday! More
by cole007
Other Employees Tagged: Rocco Rotundo, Carey Williams, Nick Huff, Bryan Stanley, David Stokes , Krystal Gipson, Andrew Jezierski, Paul Johnson, Zach Rhine
May 19, 2024
I’ve lived in Wise county all my life and James woods is the only dealer I’ve done business with. Great people. the only dealer I’ve done business with. Great people. More
by Richard horton
Other Employees Tagged: Cathy Spurgeon, David Stokes
May 18, 2024
The staff are always quick & willing to help. I’ve had Shawn As my service rep for many years & he’s always gone way above & beyond to keep me informed & taken good care of. I appreciate y’all ve I’ve had Shawn As my service rep for many years & he’s always gone way above & beyond to keep me informed & taken good care of. I appreciate y’all very much. More
by DLEATHERMAN614
May 18, 2024
I don't mind waiting in the wait room. The chairs and atmosphere are comfortable. I like getting my tires rotated at oil change, and the complimentary car wash is a plus. The chairs and atmosphere are comfortable. I like getting my tires rotated at oil change, and the complimentary car wash is a plus. More
by shannaj88
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