Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 49

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
497 Reviews
4.8

497 Reviews

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497 Reviews of Scott Spath

June 18, 2020

Dealership Rating
Employee Rating

The backup camera on my 2014 Ford Escape went out . My extended warranty still applies. I was able to get my car in and the get the camera replaced quickly , with only owing my deductible. the staff was More

by KIDDLE1126
Recommend Dealer
Yes
Jun 18, 2020

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

June 13, 2020

Dealership Rating
Employee Rating

The service that Ganley Ford offers is top notch! Because of COVID-19 and myself being high risk they picked up my vehicle for me! More

by TIFFANY
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Tony was AWESOME! (5 Stars)

Jun 13, 2020

Ken Ganley Ford Norton responded

Thank you! Your health and safety are important to us and we are happy that you appreciated the protocols that we put in place for you. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

June 10, 2020

Dealership Rating
Employee Rating

The service at the shop was fantastic. My vehicle was done in a timely manner. The technician was fast and told me what my vehicle needed. I got my oil changed and both of my filters replaced. I will be More

by rsim1981
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Jun 11, 2020

Ken Ganley Ford Norton responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

June 06, 2020

Dealership Rating
Employee Rating

Great to work with on getting a great price for a new car! I had a fantastic time working with Sam Adrian on getting me into a new car. I had a Ford Focus previously bought from Ganley and they were great with More

by lms752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian, Derrick Graybill, Carly Neubert - 5 stars

Jun 07, 2020

Ken Ganley Ford Norton responded

Congratulations on your new 2020 Foed Escape! We are so glad that Sam had the opportunity to work with you and that our team could make this a top-notch experience! We hope you enjoy your new vehicle and we look forward to continuing to serve you in the future!

April 18, 2020

Dealership Rating
Employee Rating

Great service experience. Service complete as promised. They even washed my truck. Paul is great to work with. Will be back when service is due. More

by paasano
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano, John Prock, Mike Robinson

Apr 19, 2020

Ken Ganley Ford Norton responded

It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

April 09, 2020

Dealership Rating
Employee Rating

Scott, Paul and the Ganley team are a pleasure to work with. Thanks for all you’re doing at this challenging time. I appreciate your efforts to continue servicing customers while following health and sa More

by Glmurphyjr
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Apr 09, 2020

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it's great to hear that Scott, Paul and the entire team provided an excellent experience here at Ganley Ford.

March 27, 2020

Dealership Rating
Employee Rating

Great service. Was there for oil change and they told me I had a recall. Gave me a loaner and home I went. Asked to have car cleaned but couldn't do due to lack of employees. Otherwise great service. More

by santacroce75
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya , Paul Asano

Mar 29, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 24, 2020

Dealership Rating
Employee Rating

Scott was wonderful and kept me informed. I have had so many problems with this car and hate it but Scott really helped me. Thank you More

by NLARIA
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your honest feedback and your high star rating! We greatly appreciate taking the time to leave a review! We are happy to hear you had a great experience with Scott! Thanks again for your business

March 23, 2020

Dealership Rating
Employee Rating

Customer Service is very kind and very accurate on taking care of my Cadillac Escalade EXT. They also told me I needed a battery. Thank you for your years of service! More

by deniseholloway21
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your great review and high star rating! We hope to see you again soon!

March 14, 2020

Dealership Rating
Employee Rating

Came in for a recall I called in the day earlier and asked if I could get an oil change I was told ok. They told me the day I took my car in it would be couple hours and they were right about the time. More

by Rick Fox
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

We're glad to hear that everything was completed quickly and to your satisfaction. Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

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