Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 22

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
453 Reviews
4.7

453 Reviews

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453 Reviews of Scott Spath

August 27, 2022

Dealership Rating
Employee Rating

I called with a “squealing brake” issue on my 2016 F150 and was given a few time options for service. Fortunately one of the options was that same day around 1pm. I dropped my truck off and was pleasantly More

by COFFIELDCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Scott was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 27, 2022

Dealership Rating
Employee Rating

I was very pleased with the amount of time that it took to fix the recall on my call ! Service people were very pleasant! More

by MICHELLE.BANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Ken Ganley Ford Norton responded

Hi Michelle, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2022

Dealership Rating
Employee Rating

Excellent service provided by the service department. They take great care of their customers! Will return again! More

by bludevilsdans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Brianna Worthington , Aaron Forsythe, Sean Pangburn

Aug 25, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford Norton. Please don't hesitate to reach out if you need anything else.

August 09, 2022

Dealership Rating
Employee Rating

Great service from the service dept, especially Scott. They went above and beyond to figure out what was wrong with our vehicle! More

by jschaefer475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience working with Scott! We sincerely value your business and look forward to your next visit.

August 06, 2022

Dealership Rating
Employee Rating

Absolutely terrific, I would like thank Scott Spath and the service team you guys went above and beyond servicing my vehicle, much appreciated. I will definitely refer you to all my friends and family. More

by mfissella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2022

mfissella responded

Absolutely terrific, I would like thank Scott Spath and the service team you guys went above and beyond servicing my vehicle, much appreciated. I will definitely refer you to all my friends and family.

July 29, 2022

Dealership Rating
Employee Rating

I have no complaints about the service of This Ford dealership. Everyone is very very friendly and tries to go out of their way to make sure you are comfortable while you are there More

by ROBERTWOODFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley I don't know her last name She is a service writer

Aug 01, 2022

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 12, 2022

Dealership Rating
Employee Rating

I was very happy with my experience at Ganley Ford. They installed a Roush Fox leveling kit on my 2021 Ranger. As soon as I met Scott Spath (Service Advisor) I knew I had made the right decision . He w More

by Zep 75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Jul 12, 2022

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your service experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

July 07, 2022

Dealership Rating
Employee Rating

EASY TO GET AN APPOINTMENT. STAFF IS VERY FREINDLY. WORK COMPLETED WHEN PROMISED. FREE CAR WASH WHEN DONE. More

by tbyers4522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

Jul 07, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

July 01, 2022

Dealership Rating
Employee Rating

The service agents we're professional and courteous. I had a recall performed at no cost with no attempt to upsell me on other services. More

by jimcalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2022

Dealership Rating
Employee Rating

While it took Ford a while to come up with the part needed to be replaced in my Explorer, the dealership itself was very friendly and let me know step by step where they were with the progressive of my More

by melinda.wright1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

Jul 01, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Melinda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford Norton. Please don't hesitate to reach out if you need anything else.

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