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Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 16

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
453 Reviews
4.7

453 Reviews

Write a Review

453 Reviews of Scott Spath

June 08, 2023

Dealership Rating
Employee Rating

I went to have my brakes checked out because it's been awhile. Instead of selling me new brakes they were honest enough to tell me I didn't need them. Love honesty More

by Kurt
Recommend Dealer
Yes
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Jun 09, 2023

Ken Ganley Ford Norton responded

Kurt, Thank you for the kind words for our service department! Scott and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jun 11, 2023

Ken Ganley Ford Norton responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 08, 2023

Dealership Rating
Employee Rating

Great place great service very helpful makes sales and service easy. Just got my second vehicle and am very satisfied More

by PNMC53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell

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Jun 09, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

Jun 12, 2023

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2023

Dealership Rating
Employee Rating

Recently bought a new Explorer. Everyone was friendly and informative, Sales, Parts, Service and Managers were all great. Will buy from them again. More

by bergerwr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Christian Rodriguez, Doug. Parts.

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Jun 09, 2023

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Jun 12, 2023

Ken Ganley Ford Norton responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

June 07, 2023

Dealership Rating
Employee Rating

My truck seems to shift better. I appreciate the nice new loaner truck to drive More

by Bh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 08, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2023

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Employee Rating

It was a nice dealership to have my car worked on Scott was really nice More

by taylerwade18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

Jun 08, 2023

taylerwade18 responded

Thank you I appreciate it.

May 30, 2023

Dealership Rating
Employee Rating

Scott was great, anytime I needed help he was always there and ready to help I can't ask for better More

by huseinadham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2023

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott always meets your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

Jun 02, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2023

Dealership Rating
Employee Rating

Everyone there is nice called as soon as my parts came in and set up a appointment. More

by jr8154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 22, 2023

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 23, 2023

Ken Ganley Ford Norton responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2023

Dealership Rating
Employee Rating

Ganley ford service is great. Scott is a easy person to communicate with. Followed thru with everything we discussed More

by Finelinelawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 17, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Scott and our team. We're glad to hear we delivered such a great experience!

May 17, 2023

Dealership Rating
Employee Rating

Got a great deal on my f150 they really took care of me I have now bought 3 cars from this dealership in the past 2 years I will definitely be back. The service department is also great I bring all my vehicl More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Craig Douglas, John Chapman, John Kirchenbauer, Matt Palffy, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell

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May 17, 2023

Ken Ganley Ford Norton responded

John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 24, 2023

Ken Ganley Ford Norton responded

Hi John, thank you so much for your positive comments about Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023

Dealership Rating
Employee Rating

They were very polite and helpful, they were knowledgeable.they kept me up to date with the progress on the repair. More

by woodcrest60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 15, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 16, 2023

Ken Ganley Ford Norton responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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