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Scot Shumway
Scot Shumway at Mercedes-Benz of Silver Spring
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Scot Shumway

Service Lane Manager

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Scot Shumway

September 27, 2024

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Employee Rating

Excellent service and top quality wrk. Kept me advised of progress. Price was acceptable for work done More

by ChillyWillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Fenton, Elio Ayala, Juan Easley, Robert Marr, Greg Andre, Scott McLaughlin , Juan Ayala, Jonas Hernandez, Steve Wyatt

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Sep 30, 2024

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2024

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Employee Rating

Mile One Mercedes, especially the Sevice Department led by Tom Rodkey is second to none! More

by RLAdams1826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Fenton, Elio Ayala, Juan Easley, Robert Marr, Greg Andre, Scott McLaughlin , Juan Ayala, Jonas Hernandez, Steve Wyatt, Tom Rodkey

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Jan 20, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2023

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Employee Rating

Thanks for the detailed service check-up. As I was about to hit the highway, I really wanted to make sure my vehicle was in the best shape possible. U ALL ROCK! Thanks again. More

by Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey, Juan Easley

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August 23, 2023

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Employee Rating

Juan Easley is the best advisor! Very welcoming and takes care of my car!! Thanks Juan! More

by Klopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Easley

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Aug 28, 2023

Mercedes-Benz of Silver Spring responded

Hello Klopez, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2023

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Employee Rating

Outstanding service and personnel. Juan Easily is a stellar excellor!! He is a xxxxxxpro and the best customer service advisor at this location. More

by Manigaultd
Recommend Dealer
Yes

Other Employees Tagged: Juan Easley

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June 28, 2023

Dealership Rating
Employee Rating

Absolutely amazing ! Very knowledgeable and great customer service! I would definitely recommend working with Mr.Moore More

by Tcstewart
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

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Jun 30, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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