Cliff Frazier

Cliff was a great help, as soon as we arrived at the dealership he greeted us with a smile. dealership he greeted us with a smile. More

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Amazing and awesome service. Cliff is the best in here! Will miss the crew!! Always a pleasure Cliff is the best in here! Will miss the crew!! Always a pleasure More

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I had an excellent experience working with Cliff Frazier at Mercedes-Benz of Silver Spring! Based on previous experiences at other dealerships, I came in expecting a stressful process, but instead, the expe at Mercedes-Benz of Silver Spring! Based on previous experiences at other dealerships, I came in expecting a stressful process, but instead, the experience was transparent, smooth, and genuinely enjoyable from start to finish. Cliff was incredibly friendly, highly knowledgeable about the vehicles, and—most importantly—patient and supportive as I worked through my final decision. I never felt pressured, and he took the time to answer all of my questions thoroughly. Overall, this was one of the best dealership experiences I’ve had, and I would absolutely recommend Cliff and the team to anyone looking for a professional and positive car-buying experience. More

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Outstanding staff, transparent pricing and exceptional service made my Lexus NX 350 purchase experience stress-free service made my Lexus NX 350 purchase experience stress-free More

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Wonderful customer service, Cliff our rep stayed extra late to ensure we got the exact car we wanted. We so appreciate him and his team! This is where we will be back to buy our next Mercedes! late to ensure we got the exact car we wanted. We so appreciate him and his team! This is where we will be back to buy our next Mercedes! More

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Excellent customer service! I’m satisfied with everything :) Cliff was very professional, helpful and great! Thank you! I’m satisfied with everything :) Cliff was very professional, helpful and great! Thank you! More

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One of the best car purchasing experiences ever. I originally purchased a Mercedes from Carmax that I had to return. Cliff sent me my paperwork via email and picked me up at my residence to drive I originally purchased a Mercedes from Carmax that I had to return. Cliff sent me my paperwork via email and picked me up at my residence to drive me to the dealership for my new purchase. If your in the market, be sure to see Cliff Frazier More

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Cliff was very knowledgeable, professional and personable!! He made my first purchase with Mercedes an amazing experience. personable!! He made my first purchase with Mercedes an amazing experience. More

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Customer service was execellent. Good job Cliff Frazier! Had some issues with my car connecting to my phone and he fixed it in minutes. Good job Cliff Frazier! Had some issues with my car connecting to my phone and he fixed it in minutes. More

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Cliff was amazing — I called early Tuesday morning about seeing a used 2022 Mazda CX-30 and he made himself available immediately for me to test drive the car. He took the time to walk around the car with m seeing a used 2022 Mazda CX-30 and he made himself available immediately for me to test drive the car. He took the time to walk around the car with me, including checking the trunk, confirming a spare tire was present, and trying the features of the car. It was my first time in a Mazda and he was patient in checking all of the features, including bluetooth connection, the heated seats and A/C. Before signing any papers he gave me the opportunity to go back to the car to check the sun roof. I appreciated Cliff’s patience, personability while we waited to go through financing and other processes, and his knowledge for answering all of my questions. He cared about being fair with my trade-in value and ensuring I was comfortable with the car, including taking care of scratches on the hood after it was cleaned. Cliff made the process very smooth for my first time buying a car alone and I would highly recommend him and Mercedes-Benz to others. More

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