May Shyne

Edward was professional and full of wisdom as it pertains to the Mercedes automobile brand. He was pleasant, welcoming and very patient with me. Should I know of anyone looking to purchase a Benz I will reco to the Mercedes automobile brand. He was pleasant, welcoming and very patient with me. Should I know of anyone looking to purchase a Benz I will recommend Edward Moore. More

Report | Print

Wonderful customer service, Cliff our rep stayed extra late to ensure we got the exact car we wanted. We so appreciate him and his team! This is where we will be back to buy our next Mercedes! late to ensure we got the exact car we wanted. We so appreciate him and his team! This is where we will be back to buy our next Mercedes! More

Report | Print

Knowledgeable, personable and great to work with. Mr. McDonald listened to my questions and concerns and addressed them appropriately making for a smooth transaction. Mr. McDonald listened to my questions and concerns and addressed them appropriately making for a smooth transaction. More

Report | Print

The words I have to express my gratitude to Julian Chin, and May Shyne are far beyond what I can type. However I’m going to try to lay it out simple— these two are the All-star team when it comes to putting and May Shyne are far beyond what I can type. However I’m going to try to lay it out simple— these two are the All-star team when it comes to putting you in your dream car! They’ve been nothing less than exceptional and their professionalism and commitment shows through their work ethic. When I met Julian it was to get my mom a brand new Benz, done! No problems! Fast, easy, and promising. A couple of days later I returned to get mine, and Julian and May made it happen! Julian is so pleasant and May is literally wonder-woman when it comes to her job and skill set! I’m eternally grateful for this Mercedes Benz Family here in Silver Spring! I wouldn’t suggest any other dealer, but them! They’ve gained a member for life! Upgrade your life and come check them out (you only live once)! More

Report | Print

Shopping at Mercedes Benz of Silver spring was one of the best decisions made for the new year! Working with Mr. Julian Chin was nothing short of amazing he really made the experience easy and well worth it. best decisions made for the new year! Working with Mr. Julian Chin was nothing short of amazing he really made the experience easy and well worth it. I’ve shopped around with many dealers and have ran across none like Julian! He got us in what we wanted and made sure we were overly satisfied. Julian, May Shyne, and the Benz family at Silver Spring really took care of us! One of the best salesmen in the game before you consider another dealer, stop by Benz and ask for Julian Chin! You won’t regret it More

Report | Print

My salesperson Julian Chin was so awesome he was very open and honest with everything which made me feel very comfortable. I will definitely reefer anyone that I know that plans to purchase a Mercedes-Be open and honest with everything which made me feel very comfortable. I will definitely reefer anyone that I know that plans to purchase a Mercedes-Benz to go to Mercedes-Benz of Silver Spring to see Julian Chin. More

Report | Print

If you are looking for an AMAZING CAR BUYING EXPERIENCE, from start to finish, you must rush over to Mercedes Benz, Silver Spring and ask for Celestine Lovence. Celestine’s patience, professionalism, hospit from start to finish, you must rush over to Mercedes Benz, Silver Spring and ask for Celestine Lovence. Celestine’s patience, professionalism, hospitality and showmanship is UNMATCHED! I was in and out well under 2hrs. The paperwork process was seamlessly. I’m elated and this by far has been the EASIEST and ABSOLUTE BEST interaction I’ve experienced when making a large purchase. Thank you Celestine!! More

Report | Print

I want to take a moment to recognize May, the finance manager, who was absolutely amazing throughout the process. She made what is usually the most stressful part of purchasing a vehicle feel smooth, cle manager, who was absolutely amazing throughout the process. She made what is usually the most stressful part of purchasing a vehicle feel smooth, clear, and reassuring. May was incredibly knowledgeable, patient, and transparent. She took the time to walk me through all of my options, answered every question with care, and made sure I fully understood everything before moving forward. I never felt rushed or pressured, which meant so much. Her professionalism and kindness truly stood out, and she played a huge role in making this overall experience such a positive one. You can tell she genuinely cares about her customers and wants the best for them. Thank you, May, for your excellence and support. I truly appreciate you! Veronica Martinez More

Report | Print

I had an outstanding experience purchasing my Mercedes AMG C43 at Mercedes-Benz of Silver Spring thanks to Keith Nichols. From the beginning to the end of the process, Keith truly went above and beyond to AMG C43 at Mercedes-Benz of Silver Spring thanks to Keith Nichols. From the beginning to the end of the process, Keith truly went above and beyond to make sure we were completely satisfied with our purchase. Buying a car can sometimes feel overwhelming, but Keith made the entire experience smooth, transparent, and enjoyable. He took the time to answer all our questions, ensured we understood every step of the process, and worked hard to make sure we got exactly what we wanted. What stood out the most was his genuine commitment to customer satisfaction. His professionalism, honesty, and dedication made us feel valued as customers, and it’s clear that he truly cares about providing the best possible experience. Thank you again for making our Mercedes C43 buying experience such a great one! ⭐⭐⭐⭐⭐ More

Report | Print

I had an excellent experience at Mercedes-Benz of Silver Spring thanks to Service Manager Tom Rodkey. He truly went above and beyond to make sure my concerns were addressed and that my service experience wa Spring thanks to Service Manager Tom Rodkey. He truly went above and beyond to make sure my concerns were addressed and that my service experience was smooth from start to finish. What really stood out to me was how attentive and professional he was—not just with me, but with every customer in the service lounge. While I was waiting, I saw him personally step in to help several customers, answer questions, and make sure everyone felt taken care of. That level of leadership and customer care is rare to see. Tom’s dedication, professionalism, and willingness to help clearly show that he takes pride in his work and genuinely cares about customer satisfaction. Experiences like this are exactly why I continue to service my vehicle at Mercedes-Benz of Silver Spring. A big thank you to Tom for providing truly exceptional customer service. ⭐⭐⭐⭐⭐ More

Report | Print