Dorit Figueroa

I had an excellent experience at this dealership. Chevist Mitchell was attentive, patient and very knowledgeable. He made sure all my questions were answered even after the sale. He wasn't pushy and Chevist Mitchell was attentive, patient and very knowledgeable. He made sure all my questions were answered even after the sale. He wasn't pushy and gave honest advice when asked. I felt like he was truly trying to help me find the right car and not just make a sale. Also, Carlos the Manager was very nice! He helped us get to the right monthly payment and when I had some concerns about the car post sale, they both made themselves available and handled it. I would highly recommend this dealership! Even Dorit, the business manager was a joy to work with! Don't go anywhere else to buy a Mercedes. This is certainly the right place! More

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Everything was fast and easy and I’m so happy I got what I wanted. I wanted. More

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Best experience I could have imagined! Julian Chin was professional, knowledgeable and made everything run smooth. I don't think I could've asked for a better salesman. He even thru in two Julian Chin was professional, knowledgeable and made everything run smooth. I don't think I could've asked for a better salesman. He even thru in two Mercedes Benz Yeti cups because I liked them! Would definitely recommend you go to MB of SP if you are in search of a vehicle while experiencing the best customer service. Any anxiety I was experiencing, Julian was there to reassure me and indeed I drove away with my dream car! More

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I had an outstanding experience working with Chevist Mitchell at Mercedes-Benz of Silver Spring. Buying a car can sometimes feel stressful or rushed, but Chevist made the entire process enjoyable, profe Mitchell at Mercedes-Benz of Silver Spring. Buying a car can sometimes feel stressful or rushed, but Chevist made the entire process enjoyable, professional, and genuinely personal from start to finish. He was knowledgeable, patient, and took the time to answer every question without ever making me feel pressured. What stood out most was how attentive and thoughtful he was throughout the day. He made sure I was comfortable, informed, and excited about my decision, which turned what could have been a long dealership experience into a memorable one. Chevist’s professionalism is matched by his warmth and sense of humor. He clearly cares about his customers and takes pride in providing exceptional service. I left not only with a beautiful new Mercedes-Benz, but also feeling valued and appreciated as a customer. If you’re looking for someone who is knowledgeable, trustworthy, and truly invested in helping you find the right vehicle, I highly recommend Chevist Mitchell. Thank you for making such a special day even better! Also special shout out to Dorit their Director of Sales. She was earnest, warm, deliberate, and thorough. I was grateful for her time, professionalism, and no nonsense approach. She quickly earned my trust. More

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Elio and Tom in service are excellent. Informative, professional, and caring. They are always there eith a smile when I have a concern. Informative, professional, and caring. They are always there eith a smile when I have a concern. More

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Outstanding staff, transparent pricing and exceptional service made my Lexus NX 350 purchase experience stress-free service made my Lexus NX 350 purchase experience stress-free More

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Edward Moore is a top quality guy. He’s not a pusher and is very patient which is very much appreciated in the sales word. Ed’s honest and professional and above all a man of his word. He’s not a pusher and is very patient which is very much appreciated in the sales word. Ed’s honest and professional and above all a man of his word. We travel over 2 hours to this dealership due the service we receive and how transparent they are in transaction. This is the second time we’ve purchased a vehicle from him and assure you it will not be the last. Thank you for making the car buying process seamless and easy in a purchase a lot of people dread. Definitely recommend this dealership and Ed Moore if you’re in the market for a new vehicle! More

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Great customer service experience during my buying process. Highly recommend the dealership and Chevist Mitchell process. Highly recommend the dealership and Chevist Mitchell More

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Carlos and Chevist were super professional, friendly and knowledgeable about the vehicle I purchased. They were very helpful in explaining the car and its service record and what to expect. Dorit was a sup knowledgeable about the vehicle I purchased. They were very helpful in explaining the car and its service record and what to expect. Dorit was a superstar in helping me with my financing. My whole experience was pleasant and professional. More

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I want to express my sincere thanks to the highly professional , courteous and overall excellent service recieved durning the process of purchasing my Mercedes from Mr. Edward Moore. Mr. Moore was professional , courteous and overall excellent service recieved durning the process of purchasing my Mercedes from Mr. Edward Moore. Mr. Moore was the perfect salesperson for me. Patient, good listener, very knowledgeable of the product , no pressure, upbeat and a great communicator and when the sell wasn’t completely certain, because of my procrastination, Mr. Moore’s impeccable salesmanship remained intact. I would not hesitate referring Mr. Edward Moore and Mercedes Benz of Silver Spring to a potential buyer. I LOVE my 2026 GLE450. More

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