Jay Son

Knowledgeable, personable and great to work with. Mr. McDonald listened to my questions and concerns and addressed them appropriately making for a smooth transaction. Mr. McDonald listened to my questions and concerns and addressed them appropriately making for a smooth transaction. More

Report | Print

I had an absolutely wonderful experience working with James McDonald at Mercedes-Benz! From the moment we walked in, he was professional, knowledgeable, and incredibly attentive. James truly goes above a James McDonald at Mercedes-Benz! From the moment we walked in, he was professional, knowledgeable, and incredibly attentive. James truly goes above and beyond to make sure his customers feel comfortable and confident in their decisions. What stood out the most was his patience and honesty—he took the time to explain every detail without any pressure, making the entire process smooth and enjoyable. His expertise about the vehicles is outstanding, and he made sure we found the perfect car that matched exactly what we were looking for. He also got us top dollar for our EQB300, which we truly appreciated—it made the whole deal even better! A special thank you to his manager, Jay Son, who went above and beyond to make the deal happen. His support, flexibility, and commitment to customer satisfaction made a huge difference and showed how much the team genuinely cares. Together, they made what can sometimes be a stressful experience feel effortless and exciting. If you’re looking for a team that delivers exceptional service and truly values their customers, I highly recommend James and Jay Son! More

Report | Print

Edward is an outstanding salesperson who truly helped me find the car and service I was looking for. Jay is also an excellent manager who worked with me to secure an affordable price and financing. They are find the car and service I was looking for. Jay is also an excellent manager who worked with me to secure an affordable price and financing. They are both truly amazing! More

Report | Print

I was very pleased with this experience and will not hesitate to recommend James and this dealership to do business. hesitate to recommend James and this dealership to do business. More

Report | Print

James was professional yet friendly and respectful. We were comfortably and felt right away that we were going to make a purchase as a result of talking to him. There was no pressure. We were comfortably and felt right away that we were going to make a purchase as a result of talking to him. There was no pressure. More

Report | Print

Julian and I shared our love for Pupusas. We hit it right off. Julian is exceptionally knowledgeable, funny, and a great person. He made the experience of buying my first Mercedes special by We hit it right off. Julian is exceptionally knowledgeable, funny, and a great person. He made the experience of buying my first Mercedes special by providing a white glove experience. This was a big purchase for me and I look forward to purchasing my future Mercedes products from Silver Spring MB. Special shout outs to Elaina, who also assisted and Dorit. They were great. They treated me like I was purchasing a 250K G Wagon. 10/10 More

Report | Print

Working with Chevist was outstanding. He listened to every detail and found a car best suited. I couldn’t be happier! He listened to every detail and found a car best suited. I couldn’t be happier! More

Report | Print

Cliff did a great job showing me my options and providing the best service possible. I would highly recommend Cliff as a sales advisor. the best service possible. I would highly recommend Cliff as a sales advisor. More

Report | Print

Cliff was kind & found me the right car. He took time to show features. T He took time to show features. T More

Report | Print

Excellent service from start to finish. Chevist was especially excellent and deeply knowledgeable about the product, even the most minor details. This is a rarity in car dealerships these Chevist was especially excellent and deeply knowledgeable about the product, even the most minor details. This is a rarity in car dealerships these days. I left feeling confident in my purchase. You’re in great hands with Chevist. More

Report | Print