Sam Raabe

Eddie is truly one of the best people I have ever met! This is the second time I have purchased a car from him, and I can't thank him enough for his patience and kindness. He is very hardworking and willi This is the second time I have purchased a car from him, and I can't thank him enough for his patience and kindness. He is very hardworking and willing to go above and beyond for his clients. I appreciate him more than he realizes, and I look forward to working with him again. If you are ever at Brandon Honda, ask for Eddie, and you won't regret it. More

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Purchased a used car from them in January and 2 days later the vehicle had an engine control issue. After 3 weeks they supposedly fixed it then 60 days later the same issue came on. Brandon Hondas warra later the vehicle had an engine control issue. After 3 weeks they supposedly fixed it then 60 days later the same issue came on. Brandon Hondas warranty will not cover what they once covered before and refuses to fix this defective vehicle. Buyer beware when buying a used car from them. They are not honest and do not stand by their vehicles. More

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Dealership charges $1,397. 00 for a allegedly 140 point inspection of used vehicle. When in fact all they do is an $1,397.00 oil change . I bought a 2024 Chevrolet pickup with 1 00 for a allegedly 140 point inspection of used vehicle. When in fact all they do is an $1,397.00 oil change . I bought a 2024 Chevrolet pickup with 14k miles and the right rear axle shaft was bent and sensor wires hanging down on the right side and axle housing leaking gear oil . I've owned the pickup for 12 days and the Dealership service has had it for the last 10 days and counting. Brandon Honda 140 inspection is a joke and a rip off for the $1,397.00 that they charge . Would not recommend this Dealership to anyone . More

by Jimthorpe1954 Verified Customer Verified Customer

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I had an unusual problem with this dealership when first purchasing a car, but I talked with Sam Raabe and he was able to make it right in a big way. I am now happy with my vehicle and service. purchasing a car, but I talked with Sam Raabe and he was able to make it right in a big way. I am now happy with my vehicle and service. More

by probertgillian Verified Customer Verified Customer

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Sold me a vehicle with a major oil leak. Lied about the previous use. Very shady dealership. Lied about the previous use. Very shady dealership. More

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I recently purchased a 2026 Honda CR-V and am happy with the vehicle itself. The sales process was generally fine, but I had a concerning experience during financing. After agreeing on an out-the-door pr the vehicle itself. The sales process was generally fine, but I had a concerning experience during financing. After agreeing on an out-the-door price, I later discovered additional charges (about $2,700) that were not clearly disclosed to me at the time of signing. When I reached out, the General Manager and finance manager responded promptly and worked to resolve the issue, ultimately providing compensation that I appreciate. However, the initial lack of transparency from the finance representative I worked with was disappointing. I had asked about key details like total financed amount and terms, and did not receive clear answers. I’ve been a loyal Honda customer, and while I value how management handled the resolution, this experience has made me more cautious about the financing process. I hope Honda continues to emphasize transparency and accountability at all levels of the customer experience. More

by HondaOwner91 Verified Customer Verified Customer

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We were lied to about car being smoked in. That was one of the 2 requirements we wanted was a car NOT smoked in. Found out later they had put an ozone machine in it to hide the smell. The smel That was one of the 2 requirements we wanted was a car NOT smoked in. Found out later they had put an ozone machine in it to hide the smell. The smel became noticeable after 2 days owning it. It took me requesting 3 times (over the course of 2 weeks) to finally receive the registration sticker from the dealership that we didn’t receive at the time of purchase. I called twice and emailed the GM. The GM emailed me back only to state he was sorry for the inconvenience, which is a bit disappointing as well. Then got me in touch with someone in finance to solve the registration situation and to get copies of our paperwork that we didn’t receive at time of purchase. I will not be recommending this dealership due to deceptive practices, which includes lying to us saying there was no evidence of the car being smoked in. Since having the car we have had to have it majorly detailed to try and rid the car of the smell. We will more than likely have to have it done again. This car is for our 16 year old daughter. Super disappointing. More

by Kayle Verified Customer Verified Customer

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This dealership was not upfront about their pricing and the lease inclusions and management refused to acknowledge the problem. the lease inclusions and management refused to acknowledge the problem. More

by mrl071388 Verified Customer Verified Customer

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What can I say, my husband Eddie Guadalupe was great as he got me a car I never expected to recieve. I totally recommend Eddie Guadalupe for your next vehicle, new or pre-owned. You won't be disappointed. he got me a car I never expected to recieve. I totally recommend Eddie Guadalupe for your next vehicle, new or pre-owned. You won't be disappointed. Perfect gift on Valentines Day. Don't forget to ask for Eddie Guadalupe. He makes things happen especially with his 15 years of experience. Totally satisfied. More

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Big thank you to Sam Raabe. I brought an issue to his attention and he helped resolve the situation. Appreciation to Daniel Jordy as well for facilitating. I brought an issue to his attention and he helped resolve the situation. Appreciation to Daniel Jordy as well for facilitating. More

by dan.w.crawford Verified Customer Verified Customer

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