Sam Raabe | Page 13

Having a career in customer service it is important to me that I receive the best in customer service. Brandon Honda gave me that. Tony Montesano was all about customer service and satisfaction. No pressu that I receive the best in customer service. Brandon Honda gave me that. Tony Montesano was all about customer service and satisfaction. No pressure, not pushy, not over agressive. Sam worked the numbers that put us in a new Pilot. Hassan did the paperwork and did it with ease. I would HIGHLY recommend Brandon Honda and Tony as your sales consultant. (Get Sam to work his magic) It was a very good experience. More

Report | Print

Brandon Honda was my first stop, I had seen their ad in The Tampa Tribune and decided to go to Brandon to car shop, I ended up buying a new Honda Accord! I had not even planned on buying a car yester The Tampa Tribune and decided to go to Brandon to car shop, I ended up buying a new Honda Accord! I had not even planned on buying a car yesterday. I was dreading doing the shopping and having to deal with sales people but it was a great experience they made it pleasurable. I'm very impressed that the service dept is open on Sunday's. I would highly recommend Brandon Honda, Accord was my 1st choice and I'm so glad I could get it-also they gave me a GREAT price on my trade in More

Report | Print

Tim, Tony, and Sam were very nice to work with. Tony greeted us as soon as we arrived and offered his help. After I described what I was looking for, Tim joined also joined us because Tony was new and greeted us as soon as we arrived and offered his help. After I described what I was looking for, Tim joined also joined us because Tony was new and he was helping him. We test drove a Pilot and then a CR-V and we wound up buying the CR-V because that made the most sense for our budget. Sam helped us by coming up with a number I could be happy with as a payment. I originally thought I wanted to lease but due to our trade in, interest rates, etc., he told me it would actually be better for me to buy versus lease. I had never thought of that as an option so I was really happy he came up with it. It made me feel much better about the deal. Throughout the whole process, everyone was really nice, not pushy, and seemed to genuinely want to help me. I was very happy to be Tony's "first sale". I would definitely recommend Brandon Honda to anyone who was in the market to buy a car. Thanks! Debbie Roller More

Report | Print

Everyone there was very nice and went out of there way to get me a car. It was a very long and trying process. Thanks get me a car. It was a very long and trying process. Thanks More

Report | Print

I read about this dealership while researching cars/dealerships online. After three months of car shopping, I was ready to make a purchase, & thought they were worth a try, as I was impressed by cars/dealerships online. After three months of car shopping, I was ready to make a purchase, & thought they were worth a try, as I was impressed by their warranty. Internet salesman, Tim was very responsive and personable. I was contacted immediately after filling out my information online, and met with him shortly after that. I had previously test-drove a CR-V at a dealership in Tampa, so I knew that was the car. Armed with the new Consumer Reports auto issue, I was prepared to negotiate. Sean was extremely fair, and I was very satisfied with the price I received on the new car. I did have to wait a week for a car with the color/interior of my choice, but that was okay. When the car came in, I made my final test drive, & Tim patiently explained all the settings for the various electronics, how the seats folded down, etc. The only delay was waiting about 45 mins. for a finance person to become available to complete the final paperwork (even though I wasn't financing). This only took about 15 mins. to complete, but for a 5 star rating, Honda would have to have more finance people on hand so the wait wouldn't take so long. I was there for 4 hours total (including test drive, vehicle familiarization, car trade-in [was inspected on previous visit]/registration paperwork transfer & payment. Sam was my finance person & was very nice. All staff that I came in contact with were very friendly. More

Report | Print

I only came in to get the 45K servicing done on my 2008 Honda Civic but left driving a 2012 Honda Sport Fit. The sales department experience was as pleasant, positive, and outstanding as the service I hav Honda Civic but left driving a 2012 Honda Sport Fit. The sales department experience was as pleasant, positive, and outstanding as the service I have received since bringing my car there since Jul 2009 when I moved from Indiana. Tony was very knowledgable about the vehicle, didn't pressure to me to purchase the vehicle, helped set up an appointment to have an aftermarket product installed, and has continued to take the time to answer my questions with a very personable and positive attiutde. Chris was very upbeat, pleasant, flexible when I requested changes to the initial paperwork he presented to me, and didn't try to talk me into buying a higher price vehicle because of my credit score. Sam was very professional, thorough,and had alot of paperwork for me to sign. Sam has continued to be professional and positive even though I have made several adjustments to the original purchase agreement. The overall experience was great - I even got an IPAD2 but I was disappointed with the amount I was given for my trade-in. More

Report | Print

Working with this dealership was the best experience I ever had! Not only was everyone friendly, courteous, and patient but they helped me through every step of getting a new vehicle for the first time in ever had! Not only was everyone friendly, courteous, and patient but they helped me through every step of getting a new vehicle for the first time in my life. Larry Larose was very kind over the phone and made sure that I was taken care of from the very beginning. Even Sam Raabe from finance was patient, honest, and probably one of the funniest people you can talk to. I had an awful headache when I came through the door but by the time I left I was carefree happy and 100% satisfied with working Brandon Honda. More

Report | Print

I dreaded having to go shop for a new car. The stress, the haggling, then the seller acting like they are doing you a favor letting you buy a car. My experience with Brandon Honda was a positive, enjoyab the haggling, then the seller acting like they are doing you a favor letting you buy a car. My experience with Brandon Honda was a positive, enjoyable one. Jovino Castro walked around the car lot with me, looking at the available models and different colors, in the Florida afternoon sun with no complaint. I got a new car I love with a lower monthly payment. How much better can it get? More

Report | Print

These gentlemen were very helpful, polite and informative. They answered all our questions concerning the Ridgeline. How good were they? We had not planned on buying a vehicle that day but left w informative. They answered all our questions concerning the Ridgeline. How good were they? We had not planned on buying a vehicle that day but left with one. More

Report | Print