Sam Raabe | Page 13

I read about this dealership while researching cars/dealerships online. After three months of car shopping, I was ready to make a purchase, & thought they were worth a try, as I was impressed by cars/dealerships online. After three months of car shopping, I was ready to make a purchase, & thought they were worth a try, as I was impressed by their warranty. Internet salesman, Tim was very responsive and personable. I was contacted immediately after filling out my information online, and met with him shortly after that. I had previously test-drove a CR-V at a dealership in Tampa, so I knew that was the car. Armed with the new Consumer Reports auto issue, I was prepared to negotiate. Sean was extremely fair, and I was very satisfied with the price I received on the new car. I did have to wait a week for a car with the color/interior of my choice, but that was okay. When the car came in, I made my final test drive, & Tim patiently explained all the settings for the various electronics, how the seats folded down, etc. The only delay was waiting about 45 mins. for a finance person to become available to complete the final paperwork (even though I wasn't financing). This only took about 15 mins. to complete, but for a 5 star rating, Honda would have to have more finance people on hand so the wait wouldn't take so long. I was there for 4 hours total (including test drive, vehicle familiarization, car trade-in [was inspected on previous visit]/registration paperwork transfer & payment. Sam was my finance person & was very nice. All staff that I came in contact with were very friendly. More

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I only came in to get the 45K servicing done on my 2008 Honda Civic but left driving a 2012 Honda Sport Fit. The sales department experience was as pleasant, positive, and outstanding as the service I hav Honda Civic but left driving a 2012 Honda Sport Fit. The sales department experience was as pleasant, positive, and outstanding as the service I have received since bringing my car there since Jul 2009 when I moved from Indiana. Tony was very knowledgable about the vehicle, didn't pressure to me to purchase the vehicle, helped set up an appointment to have an aftermarket product installed, and has continued to take the time to answer my questions with a very personable and positive attiutde. Chris was very upbeat, pleasant, flexible when I requested changes to the initial paperwork he presented to me, and didn't try to talk me into buying a higher price vehicle because of my credit score. Sam was very professional, thorough,and had alot of paperwork for me to sign. Sam has continued to be professional and positive even though I have made several adjustments to the original purchase agreement. The overall experience was great - I even got an IPAD2 but I was disappointed with the amount I was given for my trade-in. More

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Working with this dealership was the best experience I ever had! Not only was everyone friendly, courteous, and patient but they helped me through every step of getting a new vehicle for the first time in ever had! Not only was everyone friendly, courteous, and patient but they helped me through every step of getting a new vehicle for the first time in my life. Larry Larose was very kind over the phone and made sure that I was taken care of from the very beginning. Even Sam Raabe from finance was patient, honest, and probably one of the funniest people you can talk to. I had an awful headache when I came through the door but by the time I left I was carefree happy and 100% satisfied with working Brandon Honda. More

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I dreaded having to go shop for a new car. The stress, the haggling, then the seller acting like they are doing you a favor letting you buy a car. My experience with Brandon Honda was a positive, enjoyab the haggling, then the seller acting like they are doing you a favor letting you buy a car. My experience with Brandon Honda was a positive, enjoyable one. Jovino Castro walked around the car lot with me, looking at the available models and different colors, in the Florida afternoon sun with no complaint. I got a new car I love with a lower monthly payment. How much better can it get? More

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These gentlemen were very helpful, polite and informative. They answered all our questions concerning the Ridgeline. How good were they? We had not planned on buying a vehicle that day but left w informative. They answered all our questions concerning the Ridgeline. How good were they? We had not planned on buying a vehicle that day but left with one. More

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