Sam Raabe
Sam Raabe at Brandon Honda
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Sam Raabe

General Manager

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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3.4
109 Reviews
3.4

109 Reviews

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109 Reviews of Sam Raabe

February 26, 2025

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Employee Rating

Brandon Honda charging 3% for CC payments. This should be built already into their rate. It was for a long time...but big fail. Wonder if they would pay you $10000, for you to drive to see th More

by TABIGGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 27, 2025

Brandon Honda responded

Dear Tabiggar, Thank you for sharing your feedback regarding our credit card payment policy. We understand your concerns about the 3% processing fee. This fee reflects the direct costs associated with credit card transactions, allowing us to maintain competitive pricing on our vehicles and services. We strive to provide transparency in all aspects of our business and regret any inconvenience this may have caused. Your input is valued, and we will continue to review our policies to best serve our customers. If you have any further questions or would like to discuss this matter, please feel free to reach out to me directly at 813-664-1234 or sraabe@brandonhonda.com. Best regards, Sam Raabe General Manager Brandon Honda 813-664-1234 sraabe@brandonhonda.com

December 29, 2024

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Worked extra hard to put me in a vehicle and service after sale was excellent. More

by lelandtpa
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Schoen

September 28, 2024

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Employee Rating

Great atmosphere. Everyone is friendly, knowledgeable, and helpful. They really know the process to make sure you get exactly what you're looking for. No high pressure More

by thor12884
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Guadalupe

February 06, 2024

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Employee Rating

Chris was very knowledgeable about the vehicle I was purchasing he made everything easy from start to finish. He answered all of my questions and probably my future questions if you need A new car go to More

by lieslm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Irvin

January 01, 2024

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Employee Rating

Horrible Service. My time is not important here. I am a number and an inconvenience. More

by Misaelpisani
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2024

Brandon Honda responded

I'm sorry to hear you feel that way. Your time and experience matter to us, and I'm committed to addressing any concerns you may have. Please reach out to me directly so I can understand more about your experience and work towards improving it. Thank you for bringing this to our attention. Sam Raabe General Manager Brandon Honda sraabe@brandonhonda.com 813-664-1234 Store

November 07, 2023

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Employee Rating

Sam (General manager) and Eddie (sales) went above and beyond answering all of my questions therefor making it easy for me to make the decision to buy a beautiful Honda Passport ,couldn't be happier.Again More

by Mercedes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Guadalupe , Derek Degulis

August 18, 2023

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Employee Rating

Poor customer service, dishonest sales reps, dishonest sales practices, runs multiple credit pulls when only one was authorized, rude management, etc. Specifically told the sales rep Youssef that I only a More

by Jason L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Shotwell, Jessica Counts , Christopher Weiss, Youssef Ch-hab

Aug 21, 2023

Brandon Honda responded

Jason, We take every upset customer and their discontentment extremely seriously. While it is correct that only one credit pull for a lease purchase would be completed by our staff, inside of our dealership, we failed to relay that of course American Honda would do so as well to fulfill your installment contract with American Honda. We have done our best to adhere to consistent practices as it relates to additional fees related to 3rd party tag, tag transfer, document fees etc. Even a lease purchase (lease buyout) presents some level of liability to our enterprise and there is still some level of administrative work to complete and support the transaction. We hope this provides a clearer understanding as it seems we have not done a good job at communicating these protocols while you were in our dealership. Thank you, Sam Raabe General Manager Brandon Honda W 813.664.1234 M 352.789.9794

May 17, 2023

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Employee Rating

First do not believe the price you see on-line, when you to the table ready to negotiate expect the price to go up at least $5,000 dollars. Second, 100% make sure you ask to see the vehicle service record More

by HondaDriverJean
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Mike Hudak

February 19, 2023

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Employee Rating

Took my first ever oil change on my new Accord and the service there was amazing. Great place to grab something to eat and wait for my vehicle to be complete. More

by saulnopal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 02, 2022

Dealership Rating
Employee Rating

My experience at Brandon Honda has no comparison to any other dealership I have ever visited. Ahmed is very professional and never felt like he was trying to hustle me in any way. He was patient and went t More

by ecerenkliyuz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Ramadan

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