Sam Raabe

Besides selection, service is my main reason for buying at Brandon Honda. The highest standards and training is oblivious amongst the team. Also I love the videos of the work needed. Pretty hard to dispute at Brandon Honda. The highest standards and training is oblivious amongst the team. Also I love the videos of the work needed. Pretty hard to dispute things when you see it for your own eyes. Good stuff. More

by spzj4p Verified Customer Verified Customer

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Solid group works here. Very accommodating and easy going. No pressure sales which I prefer. You’re certainly to get a well serviced pre owned vehicle that passes all the in Very accommodating and easy going. No pressure sales which I prefer. You’re certainly to get a well serviced pre owned vehicle that passes all the inspections. If it isn’t in good shape they won’t sell it. Just that simple. More

by spzj4p Verified Customer Verified Customer

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Brandon Honda charging 3% for CC payments. This should be built already into their rate. It was for a long time...but big fail. Wonder if they would pay you $10000, for you to drive to see th This should be built already into their rate. It was for a long time...but big fail. Wonder if they would pay you $10000, for you to drive to see them for service. It's just my cost of doing business. This is why xxxxxxxx fees have no place. Common sense people! More

by TABIGGAR Verified Customer Verified Customer

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Worked extra hard to put me in a vehicle and service after sale was excellent. after sale was excellent. More

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Great atmosphere. Everyone is friendly, knowledgeable, and helpful. They really know the process to make sure you get exactly what you're looking for. No high pressure Everyone is friendly, knowledgeable, and helpful. They really know the process to make sure you get exactly what you're looking for. No high pressure sales tactics. If you go there, ask for Eddie Guadalupe. He really know how to make you feel welcone by treating you like family. More

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Chris was very knowledgeable about the vehicle I was purchasing he made everything easy from start to finish. He answered all of my questions and probably my future questions if you need A new car go to purchasing he made everything easy from start to finish. He answered all of my questions and probably my future questions if you need A new car go to him! A+ More

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Horrible Service. My time is not important here. I am a number and an inconvenience. My time is not important here. I am a number and an inconvenience. More

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Sam (General manager) and Eddie (sales) went above and beyond answering all of my questions therefor making it easy for me to make the decision to buy a beautiful Honda Passport ,couldn't be happier.Again beyond answering all of my questions therefor making it easy for me to make the decision to buy a beautiful Honda Passport ,couldn't be happier.Again ,thank you More

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Poor customer service, dishonest sales reps, dishonest sales practices, runs multiple credit pulls when only one was authorized, rude management, etc. Specifically told the sales rep Youssef that I only a sales practices, runs multiple credit pulls when only one was authorized, rude management, etc. Specifically told the sales rep Youssef that I only authorized one credit pull, which he notated on the folder, yet credit was pulled twice, and he pretented he didn't know that. Manager Sam came in and lied about credit being pulled twice for "compliance" when Honda Financial Services Corporate Office in Torrance, CA verified that Sam's statement is not true. Find another Honda dealership to buy from unless you feel like being taken advantage of and lied to. More

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First do not believe the price you see on-line, when you to the table ready to negotiate expect the price to go up at least $5,000 dollars. Second, 100% make sure you ask to see the vehicle service record to the table ready to negotiate expect the price to go up at least $5,000 dollars. Second, 100% make sure you ask to see the vehicle service record or bring along a mechanic friend to take a look at the vehicle. Brandon Honda will sell you the car knowing it has $9,680 dollar worth of services to include power-steering, rusted undercarriage, leaking exhaust, etc.. When I showed up to ask how its possible that a $13,770 Used HONDA CRV 2011, purchased from the establishment less than 4 months/3K miles ago all of the sudden needed over $9K worth of work. I got "Well its over 10 years old, this is all normal, you don't have to do everything right now." I will say my service manager was respectful and printed off the service record but really? So I review the record and immediately asked to speak to the General Manager because I see very clearly they recommended serviced associated with the majority of the $9K in services. I am deeply concerned with the safety of the vehicle now because I also see they knew the engine moved a lot because of rust (see pictures). I hoped maybe when discussing with the GM I could maybe give the car back at a loss cuz 9.6K for a 13.7K or negotiate something because I assumed this had to be an oversight as pretty sure the vehicle had to be safe to drive to be sold in Florida? But he wasn't available and apparently the 2nd in charge is not authorized to make costumer negotiations. More

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