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Rick Schoen

Overview Reviews (98) Inventory (540)

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Rick Schoen

Service Advisor

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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4.8

98 Reviews

Overview Reviews (98) Inventory (540)

Dealership Experience

5 yrs, 9 mos

Industry Experience

20 yrs, 5 mos

Specialties & Trainings

USPSA MEMBER

SWAMP SURVIVAL

ARCHERY

KNOT TYING

FIRE STARTING

FINANCE

EVASIVE DRIVING

MARKSMANSHIP

WILDERNESS SURVIVAL

LAWN CARE

VIDEO EDITING

VOICE OVER ACTING

MIXOLOGY

CQC

BASIC LEATHER WORKING

MYTHOLOGY

GENERAL WORLD HISTORY

TIRE CHANGING

FIRST AID

MUSIC

SMALL BOAT SAILING

FABRICATION

HYDRO MECHANICS

COMIC BOOK LORE

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4.8

98 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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98 Reviews of Rick Schoen

April 04, 2026

Dealership Rating

Employee Rating

The service department tried to get me to have service done that was not needed. Twice! Brake rotors or pads don't gain millimeters. I had a few service items identified as needed done and or no record o done that was not needed. Twice! Brake rotors or pads don't gain millimeters. I had a few service items identified as needed done and or no record of it being done. They were not truthful. Im not stupid enough to just accept their word from the service dept. Its a heavy hitter for a huge dealership, meaning if its a slow day. .they seem to be able to find service items to complete. More

by Price_steven

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Augustine Cardona

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Apr 06, 2026 -

Brandon Honda responded

Thank you for taking the time to share your feedback. I’m sorry to hear that you felt the recommendations provided were not accurate or clearly explained. That’s not the experience we want for our customers. Our goal is to provide transparent inspections and recommendations based on the condition of the vehicle, along with clear explanations so you can make informed decisions. I understand your concerns and would appreciate the opportunity to review your visit, including the measurements and recommendations that were provided. Please feel free to reach out to me directly so we can go over everything together and ensure your questions are properly addressed. Rachel Van Hart Director Fixed Operations Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

December 17, 2025

Dealership Rating

Employee Rating

Very reliable and friendly and caters to the customer. Would recommend to family and friends. Would recommend to family and friends. More

by mrmo31705

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Shotwell, Michael Vazquez

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December 05, 2025

Dealership Rating

Employee Rating

Great dealership. I always go in Brandon Honda to get my car serviced. Thank you I always go in Brandon Honda to get my car serviced. Thank you More

by DREBAD1185

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Destynie Geddes

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June 11, 2025

Dealership Rating

Employee Rating

Always receive good service when I visit. Very professional service and honest. Will continue to take my car there for service. Very professional service and honest. Will continue to take my car there for service. More

by emolina126

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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June 09, 2025

Dealership Rating

Employee Rating

Great service, great service manager Rick Schoen. I missed the breakfast sandwiches from the cafe' though. I missed the breakfast sandwiches from the cafe' though. More

by Richardson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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June 08, 2025

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Employee Rating

Our service manager, Rick, was great as always. He provides excellent customer service and keeps us informed on our car's service. He provides excellent customer service and keeps us informed on our car's service. More

by Mercy.mia26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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June 08, 2025

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Employee Rating

Wonderful Service, Car was Ready on TIME, the BEST Service, will continue using this HONDA by Rick Shoen Service, will continue using this HONDA by Rick Shoen More

by hicks.charles

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Winslow, Erik Gomez

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June 02, 2025

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Employee Rating

Can be more customer friendly and not create things to run up the bill repairs are really expensive.. run up the bill repairs are really expensive.. More

by JCecilhumphries

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Don Negri, Bryan Rodriguez, Pedro Roman, Devin Watkins, Thomas Sharpe, Peter Tollinchi , Jeremy Ortiz

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June 01, 2025

Dealership Rating

Employee Rating

My Service Advisor Rick was incredibly knowledgeable and helpful when providing the correct service for my vehicle’s 100k tune up. My technician Ishmael did great work and my vehicle is running better th helpful when providing the correct service for my vehicle’s 100k tune up. My technician Ishmael did great work and my vehicle is running better than before. More

by scottd0105

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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June 01, 2025

Dealership Rating

Employee Rating

Rick Schoen is easily the best auto service advisor that I've ever had the privilege of working with. Thank you! I've ever had the privilege of working with. Thank you! More

by ragzod

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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