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Rusty Ford
Rusty Ford at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Rusty Ford | Page 5

New Car Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Rusty Ford

June 11, 2024

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Employee Rating

Outstanding customer service & sales people work really hard to find what you are looking for. More

by MNMFRAZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Asa Johnson Jr, Chad Huddleston , Lanny Loesch, Zach Rhine

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Jun 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us! I'm thrilled to hear that you received outstanding customer service and that our sales team went above and beyond to help you find exactly what you were looking for. I appreciate your feedback and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 30, 2024

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Very easy to work with! Made purchasing simple. Derek and Rusty knew exactly how to take care of their customers. More

by mowdy12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

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Apr 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 24, 2024

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Employee Rating

The salesman was very knowledgeable about the vehicle. The finance guy was excellent in all of the financial part of the deal. I would recommend this dealership to anyone interested in buying a vehicle. More

by kevjones82261
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Jason Culpepper, Carey Williams, Brandt Wicker, Asa Johnson Jr, Chad Huddleston , Ricky Delgado, Krystal Gipson, Lanny Loesch, Maxter Cooper. 10 stars

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Mar 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I cannot thank you enough for your wonderful review of James Wood Motors and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 03, 2024

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These folks treat you like family. The service is great every time. They take care of all my automobile needs. More

by MICKEYMCMASTER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Jeffrey Bockemehl, Tyler Mayfield, Asa Johnson Jr, Chad Huddleston , Beau Bell

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Mar 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Mickey, hello and thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

February 26, 2024

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I had a great experience with my sales person Drew Ward and I actually enjoyed my car buying experience for the first time in my life, great people there. More

by jasonghia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward

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Feb 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Jason, thank you so much for this fantastic review, and congratulations on your new car! We appreciate you taking the time to share your experience and for allowing us to show you the James Wood difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 31, 2024

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I bought my first new suburban there in 1989, drove from Lubbock to pick it up. Landon did a great job on my next new purchase, the 2024 GMC Denali Ultimate!! I will recommend Landon and James Wood always!! More

by kthomason3629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Landon East , Ruben

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Feb 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments for Landon and our dealership. We will be there for you for many years to come. Enjoy your new GMC Denali Ultimate. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 28, 2024

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Everyone was exceptionally attentive to the necessary details in making sure I got a great deal at the right price . Thank you James Wood sales staff. More

by r.r.caruthers
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas , Zach Rhine

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Jan 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

First and foremost thank you so much for leaving this fantastic review! At James Wood Chevrolet Buick GMC Decatur, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 18, 2024

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Landon has won me over in any future Chevy and GMC vehicle buying decisions, not counting the two vehicles he has already sold me. I have purchased more vehicles from James Wood over the past 30 year More

by scott.starnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Landon East

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Jan 20, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Scott, thank you for your loyalty to our dealership and for taking the time to write this review. Landon’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 05, 2024

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The sales and service teams are amazing. Every time I ask for any help in any way their is someone ready and willing to help me. My wife and I have relied on the Decatur James Wood dealershi More

by J.W.MCKIBBEN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter , Beau Bell, Jennifer Westerlund, Shawn Hooe, Nick Huff.

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Jan 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 22, 2023

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Employee Rating

Great people who really care about customer service. They also have a great service department More

by tearl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Rocco Rotundo

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Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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