Russell Casteel
Russell Casteel at Mac Haik Chevrolet

Russell Casteel | Page 8

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.5
76 Reviews
4.5

76 Reviews

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76 Reviews of Russell Casteel

July 28, 2023

Dealership Rating
Employee Rating

Lack of feedback. Little to no communication. Unable to reach anyone. No information on what is going on. More

by JANGEL0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 27, 2023

Dealership Rating
Employee Rating

Kandiace Martinez did a good job of getting a quick turnaround on my oil change More

by HANSENFARM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kandiace Martinez

July 26, 2023

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Employee Rating

Good dependable service. Kandice worked hard to make the service on my Silverado HD as quick as possible. More

by HANSENFARM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kandice Martinez

May 31, 2023

Dealership Rating
Employee Rating

Russel and the team were fast in efficient. When another dealer was unable to do the repairs, Russel and and the team was able to get the parts and finish the job in a timely manner. More

by Tony K
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2023

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Employee Rating

NOTHING BAD TO SAY ABOUT ANYONE THAT HELPED ME AT THE DEALERSHIP. ALWAYS A PLEASURE DOING BUSINESS WITH THE TEAM. NOT PUSHY AT ALL. More

by rperez24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 19, 2023

Dealership Rating
Employee Rating

Fast friendly service no hassle at all fair prices and knowledgeable staff recommend to everyone I know More

by BJASEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Kayla Charles

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