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Carlos Murillo
Carlos Murillo at Mac Haik Chevrolet

Carlos Murillo

Express Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.8
118 Reviews
4.8

118 Reviews

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118 Reviews of Carlos Murillo

May 15, 2026

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Always so glad to have carlos help us when coming to Mac Haik for any services our vehicles need. He is always so attentive hard working but also acknowledges the sense of urgency people have when having li More

by 05JENNIFER.LOPEZ
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Recommend Dealer
Yes

Other Employees Tagged: Scott Johnson, Frank Trahan

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May 15, 2026

Mac Haik Chevrolet responded

We’re delighted to hear that Carlos provided attentive service and kept you informed about upcoming maintenance for your Chevrolet. We understand the urgency of service visits when you have little ones in tow, and we’re glad Carlos was able to accommodate your schedule. Thank you for choosing us, and we look forward to supporting your future service needs. That Great Mac Haik Feeling Antione Burks, General Manager

May 03, 2026

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Excellent service I received from Carlos Murillo and he showed concern for customers and excellent service from the dealership. More

by ALCANTARMARTHA80
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Recommend Dealer
Yes
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May 03, 2026

Mac Haik Chevrolet responded

We’re delighted to know Carlos provided attentive service during your Chevrolet visit. He genuinely cares about each customer and we’re pleased that commitment shone through. Thank you for trusting us with your service needs. That Great Mac Haik Feeling Antione Burks, General Manager

April 14, 2026

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First I'd like to say Carlos did an amazing job communicating with me and keep me up to date in real time. When I think of Mac Haik I know I'll be in good hands because I'll continue to work with C More

by Cpalomo81
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Recommend Dealer
Yes
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Apr 15, 2026

Mac Haik Chevrolet responded

Thank you for trusting us with your Chevrolet 1500 and letting us treat you like family. We’re pleased Carlos kept you updated in real time and even offered a truck wash. It’s great the loan process was seamless on your second purchase, and we look forward to your next oil change. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 25, 2026

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Service was quick and efficient. Was told that service will take approximately 1 hour and a half but was completed in just 25 mins. Kudos to the team! More

by Bperono76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zane Freeman

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Mar 25, 2026

Mac Haik Chevrolet responded

It’s great to hear we beat the estimated 90-minute timeframe by completing your Chevrolet Traverse service in just 25 minutes. Carlos and our team appreciate the kudos for our quick and efficient work. We look forward to assisting you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 22, 2026

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Great people, Great service, makes you feel like a VIP, every time you go there and the service ticks are the best. More

by CarolS
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Scott Johnson, Brian Caldwell, Mark McQuiggin, Kayla Charles, Jim Cox

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Mar 22, 2026

Mac Haik Chevrolet responded

We’re glad our team makes you feel like a VIP each time you bring in your Chevrolet 2500. It’s wonderful to know you find our service and staff top-notch. We’ll be sure to pass along your compliments to Robert and everyone involved. Thanks for sharing! That Great Mac Haik Feeling Brian Caldwell, Service Director

March 14, 2026

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Everything organize and clean. The service is the best, everyone is very attentive and polite. Recommended. More

by LISSFERRER
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Recommend Dealer
Yes

Other Employees Tagged: Zane

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Mar 14, 2026

Mac Haik Chevrolet responded

Thank you for noting how organized and clean everything was during your BMW service. We’re glad Carlos and the team could provide attentive and polite support. Your recommendation means a lot to us. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 08, 2026

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I have been a customer of Mac Haik for the past 9 years! They make purchasing a vehicle seemingly less! Customer service is impeccable! I love MAC HAIK! Soon will purchase vehicle number THREE! More

by Faithful customer!
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Recommend Dealer
Yes
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Mar 08, 2026

Mac Haik Chevrolet responded

Thank you for trusting us with your Chevrolet purchases over the past nine years. We’re pleased that Carlos and the team delivered impeccable service on your Tahoe. We look forward to helping you with your third vehicle purchase soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

March 02, 2026

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I was pleased with the quick and great service. Easy check in and outstanding service. More

by JORD7R
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 02, 2026

Mac Haik Chevrolet responded

Thank you for highlighting the quick check-in and outstanding service on your Chevrolet Tahoe. We’re glad you had a smooth experience and look forward to helping you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 27, 2026

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Everything was good respond timeline and reception I will always love to have Mack hail do my services More

by AUGMEDTHOM
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 27, 2026

Mac Haik Chevrolet responded

Thanks for sharing your experience. We’re glad our team provided prompt updates and a warm welcome. We look forward to caring for your Austin-Healey again. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 26, 2026

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Staff Professional, courteous and smiling faces early morning. They seam they are enjoying their work . Great staff . More

by Burdaana54
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

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Feb 26, 2026

Mac Haik Chevrolet responded

Thank you for appreciating our team’s professionalism and friendly smiles during your morning visit. We’re glad to hear you felt well cared for while having your Chevrolet Equinox serviced. We appreciate you taking the time to share your experience. That Great Mac Haik Feeling Brian Caldwell, Service Director

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