Larry Patterson
Larry Patterson at Mac Haik Chevrolet

Larry Patterson

Service Manager

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.4
89 Reviews
4.4

89 Reviews

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89 Reviews of Larry Patterson

May 13, 2026

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Employee Rating

Absolutely. I always have a wonderful experience at the service department there. And it's all because of Kandiace Martinez! thank you very much again! More

by AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kandiace Martinez

May 13, 2026

Mac Haik Chevrolet responded

Glad to know our service department has consistently delivered for your Chevrolet 150. We’ll pass your thanks along to Larry. We look forward to serving you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 12, 2026

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Great dealership experience! Bryan Lacy was a fantastic salesman! He got us what we needed at the right price! Finance had us in and out in record time! I would recommend this de More

by LSU.TYGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Lacy, Scott Johnson, Jack Jones , Natasha Pesic

May 12, 2026

Mac Haik Chevrolet responded

It’s great to hear Bryan guided you through your Chevrolet Silverado 1500 service and that our finance team had you back on the road quickly. We appreciate your recommendation and feedback on our transparent process. We look forward to welcoming you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 12, 2026

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Employee Rating

Great dealership experience! Bryan Lacy was a fantastic salesman! He got us what we needed at the right price! Finance had us in and out in record time! I would recommend this de More

by LSU.TYGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Johnson, Jack Jones , Natasha Pesic

May 12, 2026

Mac Haik Chevrolet responded

Thank you for sharing your experience. It’s great to hear that Scott provided clear pricing on your Chevrolet Silverado 1500 and that our finance team got you back on the road so quickly. We appreciate your recommendation and look forward to serving you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 08, 2026

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Employee Rating

Brought my Chevrolet Equinox 2020 1. 5L LT with a misfire like behavior and heavy acceleration. MAP and MAF sensors replaced but car still misfiring and jerking at around 35 - 55 mph aft More

by Babo Migumbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2026

Mac Haik Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Antione Burks General Manager 281-596-6359

April 20, 2026

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Employee Rating

Mr. Larry Patterson & Chris Hayden at Mac Haik Chevrolet Were very helpful and they took care of the problems with my truck. More

by rickshojaei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Hayden

Apr 20, 2026

Mac Haik Chevrolet responded

Thank you for highlighting Larry and Chris’s assistance. We’re glad they resolved the issues on your Chevrolet 2500. Let us know if there’s anything else we can do. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 14, 2026

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I took my truck in October 14, 2025 and they had to keep it. During that time the part for my truck was on back order. I received a loaner vehicle from Mac Haik. Janeth R. and Randi H. took care of that for More

by Bfrydaee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier V., Janeth R., Randi H. Neisha C., Cadrian

Mar 14, 2026

Mac Haik Chevrolet responded

Thank you for sharing your experience with your Chevrolet 1500 service. We’re glad our team provided timely updates and loaner transportation, and that Larry handled the paperwork smoothly. We appreciate your patience during the parts delay and are here for any future service needs. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 18, 2026

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Service was quick, honest, and stress-free—they really took care of me. Out the door in 15min! More

by JMDEPAZ91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darwin Yanes, Anthony Velasco

Feb 18, 2026

Mac Haik Chevrolet responded

Thank you for sharing your experience with our service team on your Chevrolet Trax. We’re glad the visit was efficient and stress-free. We look forward to helping you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 17, 2026

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Employee Rating

Mr. Larry and the management team worked directly with me to resolve my concerns. They answered all of my questions, acted quickly, and ensured I had a replacement vehicle so I could continue working and han More

by Natasha91ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

Feb 17, 2026

Mac Haik Chevrolet responded

We appreciate you sharing how Larry and our management team addressed your concerns and answered every question promptly. It’s great to know the replacement Chevrolet kept you on the road so you could carry on without interruption. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 07, 2026

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Employee Rating

The best service Always. Mr. Larry and his team are Awesome every time. Thank you! More

by Dr. Edna L. Kingsley Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Mac Haik Chevrolet responded

We’re glad to hear our service team continues to exceed your expectations. It’s great knowing they take such good care of your Chevrolet. We appreciate your kind words and look forward to helping again.

January 20, 2026

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Employee Rating

Took my 2023 Silverado to their service department for them to check on engine and transmission under warranty, they replaced transmission parts, engine belt and water pump to now said is the muffler comp More

by Ben Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Larry Lebeck

Jan 23, 2026

Mac Haik Chevrolet responded

Thank you for this feedback, Ben. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Antione Burks General Manager 281-596-6359

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