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Chris Hayden
Chris Hayden at Mac Haik Chevrolet

Chris Hayden

Express Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.9
191 Reviews
4.9

191 Reviews

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191 Reviews of Chris Hayden

May 13, 2026

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Employee Rating

Chris was great worked hard and my recall and fix the quick lube issues. Also had my oil change and tire rotated. They put the wrong oil in my vehicle which I caught thank goodness. They had to rechange More

by TM831504
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Workmanship
Service Time
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Recommend Dealer
No
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May 17, 2026

Mac Haik Chevrolet responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Antione Burks General Manager 281-596-6359

May 05, 2026

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They typically provide good service and have friendly staff. I enjoyed working with Chris Hayden. More

by JSUNDERWALA
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Service Time
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Recommend Dealer
Yes
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May 05, 2026

Mac Haik Chevrolet responded

It’s wonderful that your Chevrolet Silverado 1500 received the friendly, high-quality service you expected. Chris enjoyed working with you and appreciates your kind words. Thank you for taking the time to share your experience. That Great Mac Haik Feeling Antione Burks, General Manager

April 20, 2026

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Mr. Larry Patterson & Chris Hayden at Mac Haik Chevrolet Were very helpful and they took care of the problems with my truck. More

by rickshojaei
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson

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Apr 20, 2026

Mac Haik Chevrolet responded

Thank you for highlighting Larry and Chris’s assistance. We’re glad they resolved the issues on your Chevrolet 2500. Let us know if there’s anything else we can do. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 18, 2026

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Entire process from the time of dropping, Waiting area was clean had coffee and pop corn options. Service rep was knowledgeable and provided timely updates. More

by FROMFEROZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 18, 2026

Mac Haik Chevrolet responded

Greetings, it’s wonderful to hear your drop-off went smoothly and you felt comfortable in our clean waiting area with coffee and popcorn available. Chris is happy to have kept you informed while servicing your Chevrolet. We appreciate your feedback. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 18, 2026

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Employee Rating

Chris and the technician were very friendly and knowledgeable and easy to work with. Appreciate their hard work. More

by Jacek_mucha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2026

Mac Haik Chevrolet responded

It’s great to hear that Chris and our technician were friendly, knowledgeable, and made the process so easy. Thank you for recognizing their hard work and trusting us with your Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 17, 2026

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Great customer service! ! We always have great experience at Mac Haik Chevrolet!! We will always highly recommend our family and friends!! More

by BGMATA74
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 17, 2026

Mac Haik Chevrolet responded

We appreciate your kind words about the service on your Chevrolet Traverse. It’s wonderful to know Chris and the rest of our team made you feel well taken care of. Thank you for recommending us to family and friends. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 17, 2026

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From sales to service no one has treated my family better. I will keep coming back for both. More

by Jwbktx
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe Zayid

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Apr 17, 2026

Mac Haik Chevrolet responded

It’s fantastic to hear our sales and service teams made your family feel so well cared for. We’re glad your Chevrolet Corvette ownership has been a great experience and appreciate your continued loyalty. We look forward to welcoming you back soon. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 04, 2026

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Employee Rating

Professional as usual - great service - no upsell - ensured what was required to be be done without adding multiple of non essential adds More

by Jonathan.price
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Elizabeth Hellman

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Apr 04, 2026

Mac Haik Chevrolet responded

We appreciate your recognition of our professional service on your Chevrolet Tahoe. We’re glad we could focus solely on necessary maintenance without suggesting any nonessential additions. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 17, 2026

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Excellent customer service. Christopher and Randy they're both doing great jobs. Your dealer need more person like them. More

by Kevin Nguyen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Randy

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Mar 17, 2026

Mac Haik Chevrolet responded

Thank you for recognizing Chris’s outstanding work on your Chevrolet Traverse. We’re thrilled to know he made your service visit so positive. We appreciate your feedback and look forward to serving you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 11, 2026

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Employee Rating

Excellent service my hat goes off to not only Mr Alberto and Mr Lane but to the whole service department More

by kerryahyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Elizabeth Hellman

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Mar 11, 2026

Mac Haik Chevrolet responded

Thank you for your feedback on the service for your Chevrolet Malibu. We’re delighted that our team provided excellent support. We’ll pass along your praise to Chris and the rest of the service department. That Great Mac Haik Feeling Brian Caldwell, Service Director

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