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Jose Rosales
Jose Rosales at Mac Haik Chevrolet

Jose Rosales

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.4
47 Reviews
4.4

47 Reviews

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47 Reviews of Jose Rosales

May 03, 2026

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Employee Rating

I experienced great customer service. I also appreciate the reminders for scheduling scheduling through text messages. More

by ANNJINECA.GRIFFIN
Recommend Dealer
Yes

Other Employees Tagged: Cherokee, Christopher

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May 04, 2026

Mac Haik Chevrolet responded

Thank you for the five-star rating and for sharing your experience with service on your Chevrolet. We’re glad our team delivered outstanding care and that the text message reminders helped you schedule seamlessly. Jose will be happy to know the reminders were valuable. That Great Mac Haik Feeling Antione Burks, General Manager

April 05, 2026

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Employee Rating

They were very fast and friendly! Great customer service!! Definitely recommend them, i will definitely be back whenever i need something done More

by DALAYGOMEZ371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Juan Godinez

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Apr 05, 2026

Mac Haik Chevrolet responded

Thank you for sharing your experience. We’re glad our team could deliver fast, friendly service on your Chevrolet Equinox. We appreciate your recommendation and look forward to helping you again whenever you need us. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 07, 2026

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Every thing was smooth from start to finish. My experience in the express lane couldn’t have been better. More

by JERETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2026

Mac Haik Chevrolet responded

Thanks for sharing how smooth your visit was in the express lane for your Chevrolet Tahoe. We’re glad the process went seamlessly from start to finish. We’ll be sure to let Jose know you appreciated the quick and efficient service. That Great Mac Haik Feeling Brian Caldwell, Service Director

January 31, 2026

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I’ve been a Mac Haik Chevrolet since 2007. I’ve purchased several different vehicles from them and enjoy the exceptional after-sales service. More

by Yemi Adewuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Kny, James Chatman , Peyton, Eduardo

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Feb 01, 2026

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

November 17, 2025

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Employee Rating

It was great performance and everything is good fr and no more problems at all More

by HESOCOOL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson, Mark McQuiggin, Brad Kny, Tony McPhail, Frank Trahan, Amber Mosley, Chris Hayden, Carlos Murillo, Elizabeth Hellman

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Nov 17, 2025

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 26, 2025

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Employee Rating

Service tech was awesome. Meet me at the car promptly and let me know when completed. More

by HAL.LYNDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Godinez, Carlos Murillo

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Oct 26, 2025

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 02, 2025

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Employee Rating

I had a very good reception from a very new staff at the express service department. Making sure everything was good before handling the car key to me More

by augbocktrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Mosley, Elizabeth Hellman , New employee

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May 02, 2025

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 02, 2025

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Employee Rating

It's always a pleasure. They treat you like you're apart of the family. More

by Cynequahoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Robinson, Erdwin Dominguez, Brad Kny, Chris Hayden, Carlos Murillo

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December 30, 2024

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Employee Rating

Service dept. was outstanding. Very prompt and courteous. I felt welcome and was treated with kindness. Thanks so much for a great experience. More

by michele_waters067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Godinez, Christian Diaz, Carlos Murillo

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November 29, 2024

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Employee Rating

I think Mac Hick Chevrolet is one of the best dealers that I’ve dealt with in the past five years More

by johnreyes3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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