Ron Johnson

They are very responsive and easy to work with. Management is awesome and the sales team goes above and beyond. The service department always takes care of us and always works to make sure we have Management is awesome and the sales team goes above and beyond. The service department always takes care of us and always works to make sure we have everything we need. More

by MBERG2 Verified Customer Verified Customer

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I have always had great interactions with the Koons service team, Especially Earl Mosby and David Smith who are able to deal with my out of the ordinary service fleet service and warranty requests! service team, Especially Earl Mosby and David Smith who are able to deal with my out of the ordinary service fleet service and warranty requests! More

by Tom Provenza Verified Customer Verified Customer

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Earl in ten service department is amazing and truly customer focused. Koons Ford of Annapolis is the only place to take my truck. Thanks, Joe customer focused. Koons Ford of Annapolis is the only place to take my truck. Thanks, Joe More

by JOESME Verified Customer Verified Customer

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Terrific Experience. Ronnie Johnson found the exact F 250 I was looking for and had it picked up and delivered to Annapolis. In a few days, had it customized and ready Ronnie Johnson found the exact F 250 I was looking for and had it picked up and delivered to Annapolis. In a few days, had it customized and ready for pickup. Financing was a breeze, with Dave Miller. Highly Recommend. More

by moquinn Verified Customer Verified Customer

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I have purchased multiple vehicles from Koons Ford Annapolis and always satisfied with both sales & service departments. Mike Treas is the best service agent I have ever worked. He is always professio Annapolis and always satisfied with both sales & service departments. Mike Treas is the best service agent I have ever worked. He is always professional and trustworthy. More

by MARRIOTT259 Verified Customer Verified Customer

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GREAT DEALERSHIP, WE BUY ALL OUR COMPANY CARS FROM AND HAVE ALL THEM SERVICED THERE. I HAVE BEEN BUYING CARS FROM BOBBY BAKER FOR OVER 30 YEARS HAVE ALL THEM SERVICED THERE. I HAVE BEEN BUYING CARS FROM BOBBY BAKER FOR OVER 30 YEARS More

by PETE36 Verified Customer Verified Customer

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Michael Alesandrini is the #1 ranked GM in America according to Home & Garden Magazine 2017. Randy Tucker is the man and always takes care of me. according to Home & Garden Magazine 2017. Randy Tucker is the man and always takes care of me. More

by Marty#1 Verified Customer Verified Customer

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I been waiting for a better part of this year for a recall part with no communication from my service rep and no follow-up from service manager as promised. My Bronco is fairly new, and I have been rid recall part with no communication from my service rep and no follow-up from service manager as promised. My Bronco is fairly new, and I have been riding around with a squeaky truck for a significant amount of time. Commnication is lacking at this service center, and I am looking for a new Ford facility. My experience with the service center has been horrible. My advisor doesn't even get my car washed after service-not any of the times I sought service. More

by coxlawadvocate Verified Customer Verified Customer

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The dealer ship was awesome very helpful in every aspect of helping me obtain a vehicle. Everyone was kind and professional. I will surely continue to do my business with Koons Ford of Annapolis of helping me obtain a vehicle. Everyone was kind and professional. I will surely continue to do my business with Koons Ford of Annapolis More

by bwhiter2d2 Verified Customer Verified Customer

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Great customer service, great people and very helpful! They gave me an estimate of time to complete and nailed it. Which is great when you decide to wait for your vehicle. They gave me an estimate of time to complete and nailed it. Which is great when you decide to wait for your vehicle. More

by BELLST23 Verified Customer Verified Customer

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