Rocco Rotundo | Page 16

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

First and foremost thank you so much for leaving this fantastic review! At James Wood Chevrolet Buick GMC Decatur, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your purchase and can't wait to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your compliments and kind words mean so much to me and our team! I love hearing from satisfied customers, as I work incredibly hard every day to ensure that they’re given the fantastic customer service I know they deserve. Thank you for your business and for coming to see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. Here at James Wood Chevrolet Buick GMC Decatur, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Hello and thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Karen is a great asset and we're thankful to have her on our team. We appreciate your business! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Debbie, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review and shoutout for Rocco! We really appreciate your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for this fantastic review! We appreciate you taking the time to share your experience and for allowing us to show you the James Wood Motors difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Hello, and thank you! I can't tell you how much we appreciate your customer loyalty! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Lauren, thank you for recognizing your experience at James Wood Chevrolet Buick GMC Decatur. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com