Robert Strecker

The whole group is very helpful and attentive any time I go there. The sales people are there to assist but are not overbearing and give you space go there. The sales people are there to assist but are not overbearing and give you space More

by KVMJAME Verified Customer Verified Customer

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Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. More

by FPALMERJR Verified Customer Verified Customer

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Jared was absolutely fantastic! Smooth process from start to finish, and I’d recommend BMW of Westlake to everyone! Smooth process from start to finish, and I’d recommend BMW of Westlake to everyone! More

by KENTON.A.THOMPSON Verified Customer Verified Customer

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Very professional I trust them They crossed the T’s and dot the I’s I recommend them to my friends dot the I’s I recommend them to my friends More

by WB Verified Customer Verified Customer

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Friendly, knowledgeable people who worked with me…. no pressure applied and answered all questions. Very courteous no pressure applied and answered all questions. Very courteous More

by TERRYHUDEC Verified Customer Verified Customer

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The service center is respectful and works to reduce stress in all interactions. I’ve been treated well by this department so far. stress in all interactions. I’ve been treated well by this department so far. More

by KRISTINMEYERS81 Verified Customer Verified Customer

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Friendly and competent staff. Service and showroom staff helpful and able to solve issues when they arise. Service and showroom staff helpful and able to solve issues when they arise. More

by RWDEES Verified Customer Verified Customer

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A great experience from start to finish! ! “Built” my car online and was contacted the next day to discuss ordering it. Was told on March 29 that there was no such vehicle available but the ! “Built” my car online and was contacted the next day to discuss ordering it. Was told on March 29 that there was no such vehicle available but the dealership had an allotment open for May. My dream car was ordered May 1 and I was told 3 weeks later it was ready for pick up. During the time it was being built I was able to go online and see where they were in the build. Everyone I had contact with at the dealership was fantastic! Would highly recommend!! More

by CSPETTEL Verified Customer Verified Customer

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My personal policy I do not write reviews good or bad on any subject for anyone on any subject for anyone More

by Barneydougher Verified Customer Verified Customer

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Exceeded my expectations. I live in Texas and located the specific car I was looking for through a web search. My initial and subsequent communications were with Jerry Mancini I live in Texas and located the specific car I was looking for through a web search. My initial and subsequent communications were with Jerry Mancini both on the phone and through emails. The entire purchasing process was flawless. Jerry kept me updated daily. I flew out to the dealership and the car was all prepped and ready for me. I had such great personal service from everyone I came in contact with. Jerry, Mike in finance, Robert the New Car Manager and Dirk the Genius (he really is when it comes to BMW’s) that I wish I lived close to this dealership just to continue the great experience I had. For my next BMW I’m going to call on Westlake. It’s 1,500 miles from me but the people really make the difference and it’s worth the trip. Well maybe when it’s a little warmer. More

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