Robert John Lisi
Robert John Lisi at Mercedes-Benz of Princeton
Refer Me

Robert John Lisi

Service Concierge

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
35 Reviews

Since I was a small child, I have had a love, and passion for Mercedes-Benz Automobiles. I was intrigued by their design, elegance, and class. As I grew older, I always kept the Mercedes-Benz brand close to my heart. For many years, after college, I was in different areas of the interior design industry. I decided to make a change after the housing bubble busted. I am honored to have been with the Mercedes-Benz brand since 2010. Initially, my focus was on Sales, and now I am currently a Master-Certified Product Concierge at Mercedes-Benz of Princeton. I am the go to expert for any technical question, refresher, or concern with your new or vintage Benz. I love working hand in hand with sales and service to give our client the best experience. I love explaining, and teaching our cars to anyone, and everyone. My name is Robert Lisi, and I am driven to delight!

Dealership Experience

6 yrs, 5 mos

Industry Experience

14 yrs, 5 mos

Specialties & Trainings

Master Certified Mercedes-Benz Product Concierge, EQ Ambassador,

Languages Spoken

English English

Employee Video

5.0

35 Reviews

Write a Review

35 Reviews of Robert John Lisi

December 15, 2024

Dealership Rating
Employee Rating

Spent 20 mins total after driving the car to finalize and finalize the deal. Another 30 to complete the paperwork and pick up the car. No hassle, clarity at every step - amazing experience More

by Aganand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

Dec 17, 2024

Mercedes-Benz of Princeton responded

Delivering outstanding customer care with a smile is our top priority! Thank you for your business, and we look forward to seeing you again in the future! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 14, 2024

Dealership Rating
Employee Rating

I purchased my MB at another dealership and took delivery late in the evening which might have been the reason for not having been given the time to familiarize me with the features and functions that my car More

by pzaifman1
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Dec 17, 2024

Mercedes-Benz of Princeton responded

Thank you for your kind words! Reviews like yours truly motivate us. Our team is dedicated to providing an exceptional client experience, and we’re thrilled to hear you had a positive visit at Mercedes-Benz of Princeton. We appreciate your support! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 08, 2024

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Employee Rating

I feel that my service was completed in a very timely, professional, and correct manner. I am always satisfied with Mercedes-Benz of Princeton More

by stardeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review for our Service Team! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 22, 2024

Dealership Rating
Employee Rating

Always professional and helpful. Resolved this minor issue promptly. Will be back again for future service. More

by v.s.wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 23, 2024

Mercedes-Benz of Princeton responded

We are thrilled to hear that you had a great experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 15, 2024

Dealership Rating
Employee Rating

Arno Orsini is the best car salesman on the planet! Very professional, very knowledgeable, very easy to work with! More

by Dave
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini, Robert John Lisi

Nov 16, 2024

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 31, 2024

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Employee Rating

My experience with the sales department for my recent purchase was exceptional. Tom had everything prepared and the return of my old vehicle and complete explanation of my new EQE was very smooth. More

by Jeffrey B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 30, 2024

Dealership Rating
Employee Rating

Fair to deal with , paul our salesman is great . Reasonable and professional. Robert the “tech” guy was patient and very familiar with all features. More

by richardeisinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lai

Oct 31, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales experience feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 27, 2024

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Top notch dealership! My sales person Aaron Pimental was very professional and a pleasure to work with. More

by Msimpson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pimental

Oct 31, 2024

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 16, 2024

Dealership Rating
Employee Rating

Rob is extremely knowledgeable and patient. Went over vehicle without rushing me and allowed time for follow-up questions. More

by me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Knobloch Jr.

Oct 19, 2024

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with us. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 13, 2024

Dealership Rating
Employee Rating

Excellent service. Friendly and well informed staff. Defiantly will be sure to recommend to friends and family More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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