It was a short wait and was done on time.
Brian service manager is great.
Brian service manager is great.
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by Frankvitucci
Service Price Transparency
Apr 21, 2026 -
Mercedes-Benz of Princeton responded
We are delighted to hear you had such a positive experience with the team at Mercedes-Benz of Princeton. It’s exactly the standard we strive for. Wishing you many safe, enjoyable miles ahead—we look forward to welcoming you back again soon.
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
I have always had a good experience at the dealership.
have been coming here for 25 years.
have been coming here for 25 years.
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by Tuoyo
Service Price Transparency
Apr 21, 2026 -
Mercedes-Benz of Princeton responded
Thank you for your review! We truly appreciate your trust and your business. Should you have any questions or concerns in the future, we're always here to help.
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
They were very helpful by supplying a loaner vehicle for
me and explaining what was wrong with the vehicle or
me and explaining what was wrong with the vehicle or
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by Donald
Service Price Transparency
Apr 08, 2026 -
Mercedes-Benz of Princeton responded
Thank you for taking the time to write this review! Our team is dedicated to providing the best possible experience for our customers. We truly appreciate your recommendation and look forward to working with you again soon!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
adviser nick was the best, very professional and
efficient. had a great experience at this service centre.
efficient. had a great experience at this service centre.
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by tushar patel jbm
Service Price Transparency
Feb 26, 2026 -
Mercedes-Benz of Princeton responded
Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Thank you, Victor Rivera, for first class service and
communication, as always. Thank you, Brian McCoy, for saving me an intermediate service when I read the engine lights wrong. And thank you, Rachel a
communication, as always. Thank you, Brian McCoy, for saving me an intermediate service when I read the engine lights wrong. And thank you, Rachel and Maria, for efficient check in and check out with a smile, as always.
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by Chris M.
Service Price Transparency
Feb 19, 2026 -
Mercedes-Benz of Princeton responded
Chris-
Thank you for the kind words about Victor, Brian, Rachel, and Maria. We truly appreciate you recognizing the team’s effort and professionalism — that means a great deal to all of us. We did notice the 1-star rating attached to your review and just wanted to confirm whether that was intentional. Your comments reflect a very positive experience, so we want to be sure the rating accurately represents your visit. If the rating was submitted in error, DealerRater does allow updates, and we’d be grateful if you adjusted it to reflect your experience. If there’s anything we missed or could have done better, please don’t hesitate to reach out directly — we’re always striving to improve. Thank you, Robert
Feb 19, 2026 -
Chris M. responded
Definitely unintentional - sorry. Was just looking at the wrong extreme, which I have updated accordingly.
Service dept great as usual.
From the people behind the desk to the technicians to the service managers. Especially love the new service video the technicians send out explaini
From the people behind the desk to the technicians to the service managers. Especially love the new service video the technicians send out explaining the results of the service inspection. A first class experience.
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by Big Dog
Service Price Transparency
Feb 18, 2026 -
Mercedes-Benz of Princeton responded
We are so delighted that Brian, Nick, Teresa, Maria, Cat, and Rachel were able to provide to you an exceptional Mercedes Benz of Princeton experience! Thank you for taking the time out to write such a thoughtful 5 star review!!!! If there is anything we can help you with in the future, please let us know. We appreciate your commitment to our dealership, and thank you for your continued business!!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
A++++ experience at the dealership servicing my CLA250.
From check-in to pickup, everything was smooth and professional. The service team was knowledgeable, communicative, and made sure all my questions we
From check-in to pickup, everything was smooth and professional. The service team was knowledgeable, communicative, and made sure all my questions were answered. The work was completed on time, and my car drives like new. This is exactly what you expect from a top-tier dealership—highly recommend.
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by Platham4
Service Price Transparency
Feb 05, 2026 -
Mercedes-Benz of Princeton responded
Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Brian McCoy is a great Service Advisor and truly
represents Customer 1 throughout the Service experience!
represents Customer 1 throughout the Service experience!
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by DJW131
Service Price Transparency
Jan 28, 2026 -
Mercedes-Benz of Princeton responded
We’re thrilled to hear that your Mercedes-Benz service experience with Brian was a great success!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
I have purchased three vehicles from Princeton Mercedes
and directly worked with Tom Knobloch Jr. Tom is always very helpful, knowledgeable and professional. The buying process has always gone smoothly and
and directly worked with Tom Knobloch Jr. Tom is always very helpful, knowledgeable and professional. The buying process has always gone smoothly and quickly. Additionally, the dealership is always very clean and organized.
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by Henckena
Jan 06, 2026 -
Mercedes-Benz of Princeton responded
We’re thrilled to hear that your Mercedes-Benz sales experience was a success! Thank you so much for the kind review — it truly means a lot to us!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Service is always responsive and Brian always keeps me up
to date on status while my car is being serviced.
to date on status while my car is being serviced.
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by JenN
Service Price Transparency
Dec 29, 2025 -
Mercedes-Benz of Princeton responded
We’re thrilled to hear that your Mercedes-Benz service experience with Brian was a great success!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com