It’s been a rough experience to start.
In a month the car “allegedly” ran out of gas. Two weeks later the battery died. Something with one of the cells. Couldn’t get a loaner from any
In a month the car “allegedly” ran out of gas. Two weeks later the battery died. Something with one of the cells. Couldn’t get a loaner from any local Mercedes dealer cause the vehicle apparently has to be purchased from that dealer to qualify so o had to drive an hour plus every time. That coupled with lost time, money. That said the car is running smooth, customer service was great.. I was given a loaner on both occasions..
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by xsistn
Been a
satisfied
customer for at least 2 decades.
That time span speaks for itself.
That time span speaks for itself.
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by saylegal
Service Price Transparency
Tam is always very helpful, got me in right away , had an
emergency tire issue
emergency tire issue
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by Auntcookie
Service Price Transparency
Oct 07, 2026 -
Mercedes-Benz of Princeton responded
Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Everything was smooth.
Got appt easily landed up at 9.00 am and was out with loaner at 9.12 am. Again, everything was easy
Got appt easily landed up at 9.00 am and was out with loaner at 9.12 am. Again, everything was easy
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by Ash
Service Price Transparency
Oct 07, 2026 -
Mercedes-Benz of Princeton responded
We’re truly delighted to hear your Mercedes-Benz is back on the road where it belongs. Thank you for taking the time to share such a thoughtful review for Tam—!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Tam and the customer service crew were absolutely
accommodating and very pleasant! I brought my car in to have its battery replaced and the technicians did a fantastic job! Tam made sure to have the
accommodating and very pleasant! I brought my car in to have its battery replaced and the technicians did a fantastic job! Tam made sure to have the car checked for any other potential issues before leaving the lot. The waiting area was very cozy, clean and accommodating to the working class individual where there was a guest Wifi, bagels and coffee. I would encourage anyone to visit this Mercedes Benz dealership.
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by rlouis4510
Service Price Transparency
Sep 28, 2026 -
Mercedes-Benz of Princeton responded
Tam, Maria, and our Service Team is dedicated to providing the best possible experience for our customers. We truly appreciate your recommendation and look forward to working with you again soon!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Adviser very helpful front desk very pleasant booking the
appointment was easy cleaned the car good
appointment was easy cleaned the car good
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by ramas3
Service Price Transparency
Sep 28, 2026 -
Mercedes-Benz of Princeton responded
Thank you for your amazing review for Tam. We’re thrilled to hear you’re enjoying your Mercedes-Benz, and we truly appreciate your business. We look forward to welcoming you back again soon!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Simple and fast got my car then they got done fast and
also send me a video to keep me updated on my car!
also send me a video to keep me updated on my car!
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by Jaragon560
Service Price Transparency
Sep 25, 2026 -
Mercedes-Benz of Princeton responded
Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Tam and the Princeton Team provided excellent,
transparent customer service and got me on my way! Completely worth the drive! Thanks Tam!
transparent customer service and got me on my way! Completely worth the drive! Thanks Tam!
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by TD
Service Price Transparency
Sep 23, 2026 -
Mercedes-Benz of Princeton responded
We’re thrilled to hear that your Mercedes-Benz service experience with Tam was a success! Thank you so much for the kind review!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
I recently brought my 2021 Mercedes-Benz GLC 300 in for
an engine-related issue, and I’m very pleased with the service I received. Tam and his team were professional, helpful, and made the entire process a
an engine-related issue, and I’m very pleased with the service I received. Tam and his team were professional, helpful, and made the entire process as smooth as possible. I truly appreciate their communication, attention to detail, and willingness to assist me throughout the process.
Thank you to the Mercedes-Benz team for providing excellent customer service and making sure I was taken care of. I appreciate the experience and would highly recommend their service department!
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by Avy
Service Price Transparency
Sep 23, 2026 -
Mercedes-Benz of Princeton responded
Thank you so much for your thoughtful feedback! It means a great deal to us. At Mercedes-Benz of Princeton, our team is committed to delivering an outstanding experience for every client, and we’re delighted to know your visit reflected that. Your support is truly appreciated!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Overall great experience as always!
The service department is second to none. Couldn’t be happier.
The service department is second to none. Couldn’t be happier.
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by pennett09
Service Price Transparency
Sep 23, 2026 -
Mercedes-Benz of Princeton responded
Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
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