Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
370 Reviews
5.0

370 Reviews

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370 Reviews of Victor Rivera

November 02, 2026

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Employee Rating

Victor as a service advisor is amazing and goes above and beyond. Even through I am very disappointed that my low mileage 4 years GLE 350 had such a major mechanical issue, Mercedez Princeton did all they co More

by nagarwal21
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Recommend Dealer
Yes

November 01, 2026

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The personnel and the treatment I receive at MB Princeton is excellent. I took my vehicle in for service which was completed expeditiously. My service writer Victor Rivera was knowledgeable and assured me th More

by Ivan_b_bop
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Recommend Dealer
Yes

Other Employees Tagged: George Wilkening , Dale Cook

October 23, 2026

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Excellent. Perfect trip for quick drop off service. Victor is the best. . This dealer is the best in the region. More

by Brutherford1170
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Recommend Dealer
Yes

October 19, 2026

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Service advisor Victor was excellent. There was a problem with a sensor and he worked with a body shop to help diagnose the issue. Problem was identified and address. I appreciated that I More

by hjfernandez
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Recommend Dealer
Yes
Oct 19, 2026

Mercedes-Benz of Princeton responded

We’re truly delighted to hear your Mercedes-Benz is back on the road where it belongs. Thank you for taking the time to share such a thoughtful review for Victor—it means a great deal to all of us. Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

October 11, 2026

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Victor’s handled my service expertly, courteously and professional. He was very responsive and attentive. Thank you, Victor. More

by harsh_chadha
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2026

Mercedes-Benz of Princeton responded

We’re truly delighted to hear your Mercedes-Benz is back on the road where it belongs. Thank you for taking the time to share such a thoughtful review for Victor—it means a great deal to all of us. Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

October 11, 2026

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Always great service and friendly staff, from the beginning to the end of the process. More

by jasonames74
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2026

Mercedes-Benz of Princeton responded

Thank you for your outstanding A+ review for our service team! We look forward to welcoming you back again soon! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 27, 2026

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I was pleased with the service but extremely disappointed that a loaner was not available. I previously owned Lexuses that I purchased from Haldeman Lexus and never had a problem in getting a loaner car. More

by jhill0915
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Recommend Dealer
Yes
Sep 28, 2026

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 24, 2026

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I truly appreciate the excellent service and the personal attention Victor always provide. It makes the entire experience easy and pleasant, and I’m very grateful to have someone like you looking after my ve More

by Tarwinder Singh
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2026

Mercedes-Benz of Princeton responded

We’re truly delighted to hear your Mercedes-Benz is back on the road! Thank you for taking the time to share such a thoughtful review for Victor—it means so much to us!~ Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 23, 2026

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Just routine maintenance! Victor had the vehicle done faster than expected. He is always attentive to any concerns or questions we have!! Thx More

by DaveJLI
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2026

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service experience was a great success! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 20, 2026

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Employee Rating

I always have a very good experience with Mercedes Benz of Princeton, courteous friendly and helpful. They always provide good service for my car. More

by kyleflit40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Mercedes-Benz of Princeton responded

We’re so happy to hear your Mercedes-Benz is back on the road again! Thank you for the wonderful review for Victor — we truly appreciate it! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

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