George Wilkening

Today, I tried to return my leased Mercedes Benz to Princeton. I originally purchased the vehicle at MB Doylestown. For logistical reasons, I chose to return it to Princeton. I called in advance to det Princeton. I originally purchased the vehicle at MB Doylestown. For logistical reasons, I chose to return it to Princeton. I called in advance to determine how long the process would take. I was then told by an assistant of Mr Lebron that Mr Lebron indicated, "we are maxed out on this car and I will have to go to Doylestown". After trying to convince the assistant that this was the best manner for me.....HE HUNG UP on me. I then contacted Mr Lebron. He added that "you purchased it from Doylestown...return it to them". As I understand it from Mercedes corporate, all dealerships are not permitted to turn this request down. Mr Lebron also must have looked up my recent discussions with one of his sales persons. We put down a down payment on a new Mercedes, awaiting its arrival"2-3 months later", but within that same week we requested a cancellation and a refund. According to Mr Lebron, this was ALSO a reason they refused to accept our auto off of the lease. Mr Lebron would not clarify the last name of the GM. He claimed ....dyslexia...for not spelling it out for me.....WOW. VERY POOR relations....... I also immediately called the General Mgr...MR Wilkening. The person who answered the phone said "he left for the day"....this was about 1:30 pm on a friday...seems convenient.....but I guess possible. More

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They went over and beyond to find a cause for the damage to my car. Instead of assuming the most obvious reason they really investigated to make sure. Turned out being the least obvious cause. Really app to my car. Instead of assuming the most obvious reason they really investigated to make sure. Turned out being the least obvious cause. Really appreciate the time they put into figuring things out. More

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We had another wonderful experience at Mercedes-Benz of Princeton. Our salesperson, Alex, is friendly, honest and efficient and he made the buying process incredibly easy. Robert did an excellent job exp Princeton. Our salesperson, Alex, is friendly, honest and efficient and he made the buying process incredibly easy. Robert did an excellent job explaining the features of the new vehicle and helped us get it set-up. Robert had encyclopedic knowledge of the vehicle and the differences between the new model and the old model that we previously drove. Thank you MB of Princeton! More

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Excellent service. The staff is professional, polite, and courteous. I give Mercedes Benz of Princeton two thumbs up. The staff is professional, polite, and courteous. I give Mercedes Benz of Princeton two thumbs up. More

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EXCELLENT CAR BUYING EXPERIENCE! Have been buying cars from Arno for years. He is the best! Have been buying cars from Arno for years. He is the best! More

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Great experience overall. Vasil and George took great care of us and guided throughout the entire process, from test driving multiple trims, to picking-and-choosing our custom Vasil and George took great care of us and guided throughout the entire process, from test driving multiple trims, to picking-and-choosing our custom build. Super recommended! More

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Its always pleasure working with Puneet. This is my 3rd purchase from Puneet . Working with him and George is breeze. I would highly recommend Puneet and Mercedes Benz Of Princeton This is my 3rd purchase from Puneet . Working with him and George is breeze. I would highly recommend Puneet and Mercedes Benz Of Princeton More

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answered all of my questions. Was extremely thorough in delivering the car and explaining all the features. A real asset to the team there. Was extremely thorough in delivering the car and explaining all the features. A real asset to the team there. More

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Robt in cust svc, puneet in sales, Brian and nick in service. And the entire back office support team. All rock stars. Hard to find another team that tries harder to please the customer. If you’re sh service. And the entire back office support team. All rock stars. Hard to find another team that tries harder to please the customer. If you’re shopping for a MB, you have to stop at Princeton. More

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The Sales and Service experience at MB of Princeton is always first class ! GM George Wilkening and Sales Consultant Vasil are tremendous and Brian McCoy is service is the BEST ! always first class ! GM George Wilkening and Sales Consultant Vasil are tremendous and Brian McCoy is service is the BEST ! More

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