Ruben Lebron

Today, I tried to return my leased Mercedes Benz to Princeton. I originally purchased the vehicle at MB Doylestown. For logistical reasons, I chose to return it to Princeton. I called in advance to det Princeton. I originally purchased the vehicle at MB Doylestown. For logistical reasons, I chose to return it to Princeton. I called in advance to determine how long the process would take. I was then told by an assistant of Mr Lebron that Mr Lebron indicated, "we are maxed out on this car and I will have to go to Doylestown". After trying to convince the assistant that this was the best manner for me.....HE HUNG UP on me. I then contacted Mr Lebron. He added that "you purchased it from Doylestown...return it to them". As I understand it from Mercedes corporate, all dealerships are not permitted to turn this request down. Mr Lebron also must have looked up my recent discussions with one of his sales persons. We put down a down payment on a new Mercedes, awaiting its arrival"2-3 months later", but within that same week we requested a cancellation and a refund. According to Mr Lebron, this was ALSO a reason they refused to accept our auto off of the lease. Mr Lebron would not clarify the last name of the GM. He claimed ....dyslexia...for not spelling it out for me.....WOW. VERY POOR relations....... I also immediately called the General Mgr...MR Wilkening. The person who answered the phone said "he left for the day"....this was about 1:30 pm on a friday...seems convenient.....but I guess possible. More

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Andy and his team are wonderful and very caring. They make all my service appointments seamless and stress free. They make all my service appointments seamless and stress free. More

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I knew what I want before I went and my entire experience shopping and buying was great. shopping and buying was great. More

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Beautiful facilities, and a staff that’s extremely professional and friendly to work with. Thank you! professional and friendly to work with. Thank you! More

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Excellent sales and service department. Great selection of sprinters on site with most options installed. Great selection of sprinters on site with most options installed. More

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Overall very satisfied with Mercedes Benz of Princeton. Specially Nick from service department and Ruben from sales was very helpful. Will do business again. Specially Nick from service department and Ruben from sales was very helpful. Will do business again. More

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Mercedes Benz of Princeton is an excellent Dealership. Robert and Nick were excellent in the purchase and explaining the details of the vehicle. Professional and courteous. I will continue to purchase Robert and Nick were excellent in the purchase and explaining the details of the vehicle. Professional and courteous. I will continue to purchase from them. Highly Recommend! More

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Found Nick really good in knowledge and helped choose and settle quicky and we were out driving a car before we knew it amazing person. settle quicky and we were out driving a car before we knew it amazing person. More

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Great place and everyone treats you with respect. We have been buying vehicles for years and are happy with our salespeople. We have been buying vehicles for years and are happy with our salespeople. More

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The Sales and Service experience at MB of Princeton is always first class ! GM George Wilkening and Sales Consultant Vasil are tremendous and Brian McCoy is service is the BEST ! always first class ! GM George Wilkening and Sales Consultant Vasil are tremendous and Brian McCoy is service is the BEST ! More

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