Richard Brittingham

Today, I tried to return my leased Mercedes Benz to Princeton. I originally purchased the vehicle at MB Doylestown. For logistical reasons, I chose to return it to Princeton. I called in advance to det Princeton. I originally purchased the vehicle at MB Doylestown. For logistical reasons, I chose to return it to Princeton. I called in advance to determine how long the process would take. I was then told by an assistant of Mr Lebron that Mr Lebron indicated, "we are maxed out on this car and I will have to go to Doylestown". After trying to convince the assistant that this was the best manner for me.....HE HUNG UP on me. I then contacted Mr Lebron. He added that "you purchased it from Doylestown...return it to them". As I understand it from Mercedes corporate, all dealerships are not permitted to turn this request down. Mr Lebron also must have looked up my recent discussions with one of his sales persons. We put down a down payment on a new Mercedes, awaiting its arrival"2-3 months later", but within that same week we requested a cancellation and a refund. According to Mr Lebron, this was ALSO a reason they refused to accept our auto off of the lease. Mr Lebron would not clarify the last name of the GM. He claimed ....dyslexia...for not spelling it out for me.....WOW. VERY POOR relations....... I also immediately called the General Mgr...MR Wilkening. The person who answered the phone said "he left for the day"....this was about 1:30 pm on a friday...seems convenient.....but I guess possible. More

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After 20 +years I have lost count on the number of Benz I have leased at the Princeton MB dealership. My salesperson, Dale Cook, has an extraordinary way of making the process seem effortless and it extends have leased at the Princeton MB dealership. My salesperson, Dale Cook, has an extraordinary way of making the process seem effortless and it extends to the rest of the team to include Lauren and Robert as well. The sales pitch is always informative and Dale makes an effort to explain the new features that will make the drive different from your current vehicle.... all seamless. Great team and I only go to Mercedes Princeton. More

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Great dealership—easily one of the best Mercedes-Benz dealerships I’ve visited in New Jersey. The showroom is beautiful and the staff is highly professional. The entire purchasing experience was seamless dealerships I’ve visited in New Jersey. The showroom is beautiful and the staff is highly professional. The entire purchasing experience was seamless and stress-free, from the moment I walked in to the moment I drove off in my car. Highly recommended. More

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I had a great experience today at Mercedes Benz of Princeton. Richard worked with us and met my needs. They had the inventory and came in where I needed to be price wise. Robert assisted me Will my Princeton. Richard worked with us and met my needs. They had the inventory and came in where I needed to be price wise. Robert assisted me Will my new vehicle as well. He even followed up with instructions on the features I had questions about. I recommend this dealership! More

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pleasant. knowledgeable, efficient They performed excellently and with courtesy. I would recommend this dealer ship to all of those interested in a Mercedes knowledgeable, efficient They performed excellently and with courtesy. I would recommend this dealer ship to all of those interested in a Mercedes Benz. More

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Very pleased that Vasil persistent on working with me for my GLC. I am happy with the price he gave me and I got exact the car I wanted. my GLC. I am happy with the price he gave me and I got exact the car I wanted. More

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Princeton Mercedes knows customer experience is important. Great all round, in and out. Not rushed and very relaxed atmosphere. Great job Richard. important. Great all round, in and out. Not rushed and very relaxed atmosphere. Great job Richard. More

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I knew what I want before I went and my entire experience shopping and buying was great. shopping and buying was great. More

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I had a great experience with Mercedes Benz of Princeton as a first time buyer. Richard, who lead us every step of the way, and Alex, who oriented us on the functions of the vehicle, and the staff, who gree as a first time buyer. Richard, who lead us every step of the way, and Alex, who oriented us on the functions of the vehicle, and the staff, who greeted us at the door, were excellent. I'm proud to be an MB SUV owner. More

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Very nice experience ,very happy to be a costumers , love my car happy with the service my car happy with the service More

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