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Rob Smith
145 Reviews
145 Reviews
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145 Reviews of Rob Smith
November 29, 2023
Everything I asked to be done was done to perfection. Just wish it didn’t take 4 hours. Only offered coffee and water for refreshments. Wish they had hot tea or hot chocolate. Just wish it didn’t take 4 hours. Only offered coffee and water for refreshments. Wish they had hot tea or hot chocolate. More
by CHERWHOO
Verified CustomerOther Employees Tagged: Austin Meek, Brad Magerl , Kent Givens
November 26, 2023
Always have a great experience with salesman, Kent. He took the time to work with me until I found the perfect car. Then let me put additional add one to car. Just wished I could have gotten car into s He took the time to work with me until I found the perfect car. Then let me put additional add one to car. Just wished I could have gotten car into service department on the same day. More
by CHERWHOO
Other Employees Tagged: Kent Givens, Jason McFarland, Brad Magerl
November 25, 2023
The dealership is the best. Always going the extra mile for you. Everyone there is superb. From service to parts to the salespeople and Managers. They are great Always going the extra mile for you. Everyone there is superb. From service to parts to the salespeople and Managers. They are great More
by TLINTNERMD
Other Employees Tagged: Steve Clark, Zach Claybrooks, David Cobb, JC Cooper, Jason Wade, Jason McFarland, Brad Magerl , Todd Pluger, Joel Treiger
November 21, 2023
Your service is the best in Cob. At 8am they treat you like 11 am.bright and happy to see you. At 8am they treat you like 11 am.bright and happy to see you. More
by BOB@HELPINGONEGUY.ORG
Other Employees Tagged: Brittany jagers, Brent Stump , Blake sales department
November 08, 2023
Rob Smith, Jean Carlos, the entire crew here give the best customer service ever !!! Highly recommended. The Price was also good for what I bought brand new !!! best customer service ever !!! Highly recommended. The Price was also good for what I bought brand new !!! More
by TBUMOON27
Other Employees Tagged: Jean Carlos Gonzalez, Simon Chan
October 07, 2023
This is an outstanding dealership, I have purchased 4 Toyotas here. Great environment with low pressure. Our sales consultant, Jordan, was very thorough and easy to work with. Just great cars at a fair p Toyotas here. Great environment with low pressure. Our sales consultant, Jordan, was very thorough and easy to work with. Just great cars at a fair price. More
by TP
Other Employees Tagged: Jordan Richards, Brad Magerl , Joel Treiger
September 19, 2023
Sales guy was too pushy and almost rude. We almost walked away from the sale. We almost walked away from the sale. More
by CASTEELDTB
Other Employees Tagged: Jackie Turner, Manny Alcantara
September 13, 2023
Our salesman Jordan Richards was very professional and knowledgeable in all aspects of the vehicle we purchased. We have been using Cobb County Toyota for close to 30 years for our purchase/lease of all o knowledgeable in all aspects of the vehicle we purchased. We have been using Cobb County Toyota for close to 30 years for our purchase/lease of all our new and used cars. Great Dealership! More
by RICHARDS124
Other Employees Tagged: Steve Clark, Jordan Richards, Jason McFarland , Joel Treiger
September 03, 2023
Not necessarily the service center but was promised when I got my car I would get a full detailing and a full tank of gas. This was because the horrible service was given when I got my car back in January. I got my car I would get a full detailing and a full tank of gas. This was because the horrible service was given when I got my car back in January. When I went in this weekend to get it serviced Rob said he would get it detailed. He called and mentioned that they would not be able to get all the dog hair out and I said that is fine. I come to pick up my car and only the front was vacuumed. The truck and back seat were not touched at all. I went on a beach trip and none of the sand in my trunk or back seat was vacuumed. So the guy takes my car back and only vacuumed the trunk. I told him to take my car back and vacuum the rest, he said “we don’t offer detailing”, why was I offered this if it is something that is outsourced? Then when he turns around and said “well I didn’t put the sand there”. By then told him to get out my car and to not worry about it. Every time I come to this dealership I have been met with rude and disrespectful employees and the worst customer service I have ever experienced. More
by kerri.beaton
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