Rob Smith | Page 13

Our salesman Jordan Richards was very professional and knowledgeable in all aspects of the vehicle we purchased. We have been using Cobb County Toyota for close to 30 years for our purchase/lease of all o knowledgeable in all aspects of the vehicle we purchased. We have been using Cobb County Toyota for close to 30 years for our purchase/lease of all our new and used cars. Great Dealership! More

by RICHARDS124 Verified Customer Verified Customer

Report | Print

Not necessarily the service center but was promised when I got my car I would get a full detailing and a full tank of gas. This was because the horrible service was given when I got my car back in January. I got my car I would get a full detailing and a full tank of gas. This was because the horrible service was given when I got my car back in January. When I went in this weekend to get it serviced Rob said he would get it detailed. He called and mentioned that they would not be able to get all the dog hair out and I said that is fine. I come to pick up my car and only the front was vacuumed. The truck and back seat were not touched at all. I went on a beach trip and none of the sand in my trunk or back seat was vacuumed. So the guy takes my car back and only vacuumed the trunk. I told him to take my car back and vacuum the rest, he said “we don’t offer detailing”, why was I offered this if it is something that is outsourced? Then when he turns around and said “well I didn’t put the sand there”. By then told him to get out my car and to not worry about it. Every time I come to this dealership I have been met with rude and disrespectful employees and the worst customer service I have ever experienced. More

by kerri.beaton Verified Customer Verified Customer

Report | Print

These guys helped me find the right car for my daughter. Super friendly and the only dealership I trust for my family. We have purchased other vehicles here as well and are super happy each visit. Big thank Super friendly and the only dealership I trust for my family. We have purchased other vehicles here as well and are super happy each visit. Big thanks to Rob Smith, the best there is in the biz. More

by SONGWRITERJ Verified Customer Verified Customer

Report | Print

Pleasurable experience. Would highly recommend Cobb County Toyota and Mike for all my friends and family. Would highly recommend Cobb County Toyota and Mike for all my friends and family. More

by JDPGA918 Verified Customer Verified Customer

Report | Print

Mark is fantastic to work with. Dealership has treated us very fairly. We bought 2 vehicles within 4 months and were very satisfied both times with Mark and the dealership. Dealership has treated us very fairly. We bought 2 vehicles within 4 months and were very satisfied both times with Mark and the dealership. More

by miki76 Verified Customer Verified Customer

Report | Print

Austin Meek is always friendly and professional. He's very knowledgeable and honest. He should be in a higher position because of his dedication with customers!! He's very knowledgeable and honest. He should be in a higher position because of his dedication with customers!! More

by GUZMAN0812 Verified Customer Verified Customer

Report | Print

Staff was nice. Came to get a new truck. Jonah came in to help out. He made the process easy. Came to get a new truck. Jonah came in to help out. He made the process easy. More

by MORNINGJAISON Verified Customer Verified Customer

Report | Print

I've been a service customer for 20+ years and a buyer for the last 5+. We weren't really interested at trading at this time but we decided and the experience was better than we've had in the past. Very for the last 5+. We weren't really interested at trading at this time but we decided and the experience was better than we've had in the past. Very good dealership! Don't change a thing! More

by rusty.thomp Verified Customer Verified Customer

Report | Print

I am thankful for the wonderful experience I had in purchasing a used car at Cobb County Toyota. I found the perfect car, but the dealership had closed for the day. The online chat person was super hel purchasing a used car at Cobb County Toyota. I found the perfect car, but the dealership had closed for the day. The online chat person was super helpful and quickly verified the car was indeed still available. From that point, I was able to email with Kent to line up a visit first thing the next morning. I appreciated Kent's laid back, but knowledgeable style. I got a great deal and fantastic service. More

by WHITE498 Verified Customer Verified Customer

Report | Print

Jonah, Rob and Monroe or fantastic. Customer Service was amazing. Bernard was awesome too. Great job guys. Love the truck.! Customer Service was amazing. Bernard was awesome too. Great job guys. Love the truck.! More

by JUNUH7 Verified Customer Verified Customer

Report | Print